Telephone Sales Representative (Former Employee), Athens, GA – May 11, 2012
Pros: good weekly pay
Cons: having to upsell customers
I enjoyed providing customer service to customers calling in to activate their cards. I did n't enjoy having to offer them plans especially after they already said no. I enjoyed the pay and being able to go from day shift to night shift. The full time pay was great and the benefits with it.
telemarketer (Former Employee), Athens, GA – March 31, 2012
Pros: helping customers
Cons: always on the phone
a typical day would be on the phone for at least 6 hours i would help customers with identity theft credit scores and 24 hour bank customer hotline i've learned that its good to help those who really needs the help co-workers was good but really couldn't talk because you was always on the phone the hardest part was getting customers to trust you after – more... some one stole their identity because you had to retrieve personal information from them and having to talk to your customers over the phone i wished that i could of did it both ways over the phone or face to face the most enjoyable part was getting on the phone knowing that you just helped a customer out and they can live a safer and enjoyable life – less
Customer Service Arepresentative (Current Employee), Pittsburgh, PA – January 20, 2012
Pros: flexible schedules
Cons: no paid breaks
The company gives you a good starting pay. The company gstrives to make your experience a great experience, There are different departments at Dialamerica. The company i work for doesnt include sells. It is the best program to be on.
Application Specialist (Current Employee), erie, pa – December 18, 2011
Although you cant make too much unless your a top of the line salesmen, but the company works with you schedule for pretty much any occassion that may arrise, but the earning potential is not that great.
