DialAmerica
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7 reviews

DialAmerica Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
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Stressful Environment
Sales Representative (Former Employee), Akron, OH –
Pros: 5 hour work days and can create own schedule
Cons: short breaks
Had to call customers about services and promotions. Also, up date customers information,
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fast paced
Telephone Sales Representative (Former Employee), Athens, GA –
Pros: good weekly pay
Cons: having to upsell customers
I enjoyed providing customer service to customers calling in to activate their cards. I did n't enjoy having to offer them plans especially after they already said no. I enjoyed the pay and being able to go from day shift to night shift. The full time pay was great and the benefits with it.
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helping others
telemarketer (Former Employee), Athens, GA –
Pros: helping customers
Cons: always on the phone
a typical day would be on the phone for at least 6 hours i would help customers with identity theft credit scores and 24 hour bank customer hotline i've learned that its good to help those who really needs the help co-workers was good but really couldn't talk because you was always on the phone the hardest part was getting customers to trust you after – more...  some one stole their identity because you had to retrieve personal information from them and having to talk to your customers over the phone i wished that i could of did it both ways over the phone or face to face the most enjoyable part was getting on the phone knowing that you just helped a customer out and they can live a safer and enjoyable life – less
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love my co-workers
customer service (Current Employee), charleston, sc –
i love my co-workers and most of my supervisors but there is no advancements and the pay needs to be more
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Its a great company to start employment
Customer Service Arepresentative (Current Employee), Pittsburgh, PA –
Pros: flexible schedules
Cons: no paid breaks
The company gives you a good starting pay. The company gstrives to make your experience a great experience, There are different departments at Dialamerica. The company i work for doesnt include sells. It is the best program to be on.
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Good place when a single mom going to school
Application Specialist (Current Employee), erie, pa –
Although you cant make too much unless your a top of the line salesmen, but the company works with you schedule for pretty much any occassion that may arrise, but the earning potential is not that great.
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Call Cener Rep- fast-pace telephone volume
Call Center Rep (Former Employee), Athens Ga –
Pros: getting paid extra for coming in on days
Cons: short breaks, long hours
I liked working for this company particularly because i always stayed busy and love talking on the phone. i also like taking orders
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About DialAmerica

DialAmerica, headquartered in Mahwah, New Jersey is one of the nation's largest privately owned telesolutions companies. We've – Read more