Call Center Rep (Former Employee) – Green Tree, PA – May 20, 2016
A typical day at work with Dial America required me to work side by side with almost 20 people. We worked with Medicare providers about medical benefits. The hardest part of the job was management. The best part of the job was it pays Weekly
Phone Operator/Shift Lead (Former Employee) – Charleston, SC – May 19, 2016
This job was friendly environment. It also had great management. On a regular day at work you could just come to work and know that even if your day was going bad that your co-works will help it get better.
Call Agent (Former Employee) – Port Richey, FL – May 16, 2016
At Dial America I had some fun but for the most part I didn't like working there. There is no one who is as laid back as me and also they would all be in bad moods that would bring the people around them down and it just was not fair to the other employees to miss out on sales because the people sitting next to them were not as happy go lucky as the others they would all bring the people down because they were having a bad day.
Fun place to work with nice employees and managers
Customer Service Representative (Former Employee) – Pittsburgh, PA – May 15, 2016
This job was easy , and fun . I enjoyed talking to different people on the phone all the time . Co workers were nice and also the managers. I enjoyed walking into this place every or every other morning .
Customer Service Representative (Former Employee) – Rochester, NY – May 15, 2016
A typical day at work is answering inbound calls. I have learned time management in receiving the calls. My co-workers depend on each other as a team to win incentives as a team. the hardest part of the job is disgruntled customers. The most enjoyable part of the job is turning a disgruntled customer to a satisfied customer.
CIP Agent (Former Employee) – Pittsburgh, PA – May 13, 2016
I loved working here. Very professional safe workplace. Great job opportunities to grow within the company. Very professional co-workers with great training and many ways to learn and grow not just within the company but also in daily life changes.
CUSTOMER SERVICE REP (Former Employee) – Pittsburgh, PA – May 10, 2016
Working at Dial America is very fast pace. The incoming calls are consistent and keep you busy throughout the day. If you are good at your job and work hard there is opportunity for advancement. They also implement different programs and things to keep morale in the office up
Magazine Renewal Specialist, Lifelock Sales Agent (Former Employee) – Johnson City, TN – May 10, 2016
If you are looking for a couple extra dollars for a car repair, or for Christmas, this is good for you. However, the income while advertised as something which your performance will affect, it is not. The payroll budget is static, while employee output varies. Great month = minimum wage plus a couple dollars, good month = minimum wage, bad month = fired.
Telemarketer (Former Employee) – Johnson City, TN – May 4, 2016
Dial-America is a very understanding company as far as time off. The managers were great and the people were great. My only criticism would be that you were not allowed to be me. I had to read a script that they had told me was proven to make sales. I'm a very enthusiastic, but once they said no, I was not the type to force my product on them. After trying to change somethings to make it more like me and getting in trouble I thought it best to move on to a new company. I left on good terms and there was no animosity in my favor or theirs.
Customer Service Representative (Current Employee) – Athens, GA – May 1, 2016
Working here was a lot of fun for me . The team leaders and my co-workers made work an enjoyable experience .Being a customer representative , I take inbound calls and try to help the customer with their issue ,to the best of my ability .
can not have anything with you, besides a drink at your desk