DialAmerica Employer Reviews

Horrible place to work! They will hire anybody and are nice to you until you get hired...then the story changes. Very rude and disrespectful managment, too many managers, poor training and little if any support. No one working, when they hired me, that had been with the company for more than a few months. Pay was not what was advertised and basically – more... you would be doing hard core telemarketing soon after training. No wonder they are always hiring! This place is a joke! – less

DialAmerica is a terrible place to work. The managers and supervisors do not give a tinker's cuss about you, the pay isn't enough to live on, and they keep taking stuff away from employees so the guy that owns Dial can fuel his private jet. It's an okay job if you hate yourself and need to fund a drug habit, but otherwise you're better off selling plasma.

As a former employee, I left this place with a sickness in my stomach. There are a couple of team leaders that are completely worthless and the only thing that they are doing is collecting a check. This company does not enforce a drug policy, in which everyday is the stench of marijuana in the air. Team leaders are smoking as well. These people have – more... nothing between their ears and anybody is hired. There really is no extensive background checks. The sales commission is any where from .89 to 2.00. It sucks. I saw people bustin' their butt for $200. Really? This company is not worth it. – less

Working with sirius xm radio. The customers for the most part were ok. The main problem I had was the management and the rules. You get written up for not meeting sales goals. Sometimes it is hard to meet the goals based on the calls you get. The have weekly "coaching" session. Basically to tell you everything that you are doing wrong.

There were some – more... good managers but the other were basically no help at all. I would not recommend this place to any one who wants to stay sane. – less

Every moment was filled with responsibility and hard work. I loved every minute of it.

I would get there at 8:30 in the morning. I would get my station ready for the day I would then start to at 9:00 in the morning. I learned how to communication over the phone and sell to the other person on the phone. the management was great they were really hands on and they thought you what you need to do on the phone.The co-workers help you if you – more... need it and was friendly. The hardest part of the job was to not letting the customer get to you because they were say bad words. The most enjoyable part of the job was selling the mazinge for the special Olympics. – less

There a alright company but they lie about there pay structure, they say that you recieve pay hrly plus commission but its virtually impossible to make comm on top of that when u make comm they dont pay u the 10 or 5 dollars per sell like they say they will they pay u like 20 or 30 more per hr which doesnt equal out the same and they keep no record – more... of how many sells u make anywhere available to you so you cant dispute it at all! – less

Taking calls for Megabus, handling peoples inquiries. Management was very well organized and all co workers were friendly.

I work 5 days a week and I generally sit at a desk for 4.5 hours doing nothing but calling people to ask them if they would like to buy a magazine to help support a cause (MADD, Special Olympics, etc). Nothing really changes from day to day because we're expected to do the same thing from the time we get there until the time we leave.
I haven't really – more... learned that much from the company because its like all they want you to do is sell magazines and make money when the majority of the time, all we get are answering machines or people refusing.
The management needs work as well. They have upwards of 5-10 supervisors working in one shift and they all say something different when it comes to problems in the office.
The hardest part of the job is hearing the customers on the phone because you are surrounded by people doing the same thing and its hard to hear when everyone is talking at the same time.
The most enjoyable part of the job is the fact that you are working to raise money for a good cause. – less

Dial America is a scam. They tell you one thing and do another! I would never recommend them to anyone! EVER!

I would rather work in a hands on and mobile job. Sitting down doesn't work for me.

I really enjoyed working ay DialAmerica. There just was not room for advancement as most managers have been there about 20 years and are not going anywhere.

a typical day at wrok consist of assisting providers with there claim information. The hardest part of the job is truying to make a unhappy provider satisfied, The most enjoyable part is accidentaly getting a member on the phone and helping them with there needs.

It was a fun job at times. A typical day would be making calls attempting to get a subscriber to renew subscription. Hardest part of the job was learning to not get so down on myself if someone rejected me.

Great Place to work for part time persons. Stress and pressure to upsell products all the time. No benefits except a few holidays and 401k after one year. Computer and phone calls need to be coordinated better and computer freezes up often.

It is hard working in a sales position for magazines at a time when people are cutting back on excess expenditures. Relaxed work environment with a low hourly rate with possible commission.

Working at DialAmerica was a great experience. I enjoy working with other employees, the flexibilty in scheduling and my abilities to perform my job. A typical day on my job included me being punctual, and using a computer to document pre-recorded calls. I leaned how to be a good listener and be patient and understanding and more understanding. The – more... management staff was there to aide and instruct us to perform our job better. The hardest part of my job was sitting and contiously listen to repetitous information. the most enjoyable part of the was getting out the house and socializing with other adults . – less

I spent roughly four weeks at DialAmerica. Its turnover rate is ridiculously high, with most new hires lasting a week or less. The demands put upon people to SELL SELL SELL mean that meeting or exceeding daily quoatas are given top priority — your continued tenure hinges on your day's sales record, and if you do well one day, you're expected to meet – more... or exceed that record the next. If you can't, there's always a steady stream of gullible new hires to replace you.

The shift managers have a tendency to be loud and obnoxious, with one supervisor yelling over people's shoulders about how they did with regards to a sales call — an act that more often than not soured the customers on the other end of the phone and killed sales. People don't like to be treated like numbers, statistics, on a quota sheet.

The sales script changed on an almost daily basis, which meant that we associates had to learn it all over again. And we were penalized if we didn't stick to the script 100%. This made it very awkward and difficult to interact with customers.

Finally, after about four weels on the job — about three times as long as the other people I was hired with — I was laid off. The reason: failure to make the daily quota too many days in a row.

Telemarketing is a thankless job with ridiculously high turnover. The pay is low and your job security is only as good as your last sale. Do yourself a favor: don't apply for telemarketing work unless you're really desperate. – less

Had to call customers about services and promotions. Also, up date customers information,

I enjoyed providing customer service to customers calling in to activate their cards. I did n't enjoy having to offer them plans especially after they already said no. I enjoyed the pay and being able to go from day shift to night shift. The full time pay was great and the benefits with it.