Pros: weekly pay, flexibility
Cons: unprofessional, repetitive, low pay, no advancement, negative environment
There are more negative things about working here than there are positive. What bothers me most, is the lack of training I received. At my branch we sell credit cards. Now if you don't know anything about a product, how are you supposed to sell it? The
y trained us on the computer system not how to actually do our job. I can't tell you how many things – more... I had to learn to do on my own or ask around about because no one tells you. There have been multiple times that I have been pulled aside by a manager asking me why I'm doing something a certain way, and I tell them that's what they told us to do in training. Although I like my two managers, no one is ever on the same page here. The professionalism at DialAmerica is practically obsolete. They constantly go back on their word. The other agents are unprofessional and make the job even more unbearable. People quit every week, which is unfortunate when you do actually like a coworker and next thing you know they're gone. As for the actual job, it's horrible. You call people and try to sell the, something and you are lucky at my branch if you can get 3 sales in a day. People scream, swear, and talk down to you as if you're not a person and no matter how hard you try to not let it get to you, it will after hearing it over and over. And they force you to keep pushing the sale. You get asked questions from customers that you have no idea how to answer because essentially, you're just reading a script, you don't know what you're really talking about. They send you home sometimes which I don't mind but if you're counting on that pay then it can be a problem. Also we don't get commission, so you work so hard for a sale... For what? To make more money for the rich. It is such a depressing place to work, I dread it every day.
Some good things about the job:
You get paid every week, which is really nice. The schedule is flexible but if you miss a day they are on your back about when you are going to come in to make it up. You can win prizes like gift cards and merchandise but if you win something big they take the tax money of the item from your paycheck. I like how they acknowledge your work and give you awards for your effort.
bottom line, if you are in desperate need of a job, work here until you find a better place. – less