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Dialog Direct

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182 reviews

About Dialog Direct

Founded in 1977, Dialogue is focused on customer engagement services that create remarkable experiences between brands and consumers. By combining proprietary technology with a passionate, innovative culture, Dialogue enhances each stage of the customer life-cycle to acquire, support and retain.

Dialogue utilizes sophisticated analytics and customer
 – more... interaction strategies to reengineer channel processes that deliver a more effective and integrated customer experience, playing to the strengths of today's mix of online and traditional service channels.

With more than 1,300 employees across 5 locations, Dialogue offers lead generation, customer care, inside sales support, social media engagement and order fulfillment services that build long term enterprise value and lifelong customer relationships. – less

Dialog Direct Employer Reviews
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Customer Service Representative (Former Employee), Troy, MIMay 28, 2015
Customer Service Representative (Current Employee), Grand Rapids, MIMay 22, 2015
Vice President Project Management (Former Employee), Highland Park, MIMay 20, 2015
Customer Service Representative (Former Employee), Grand Rapids, MIMay 14, 2015
Customer Service Rep (Former Employee), Troy, MIMay 13, 2015
Dialog Direct Salaries
View all 30 salaries
Customer Service Representative
$10.15 per hour
Based on 63 employees and 28 jobs
$24,000 per year
Based on 22 employees
Customer Advocate
$11.43 per hour
Based on 14 jobs
Customer Care Supervisor
$12.50 per hour
Based on 14 jobs
Inside Sales
$11.25 per hour
Based on 14 jobs
Dialog Direct Photos
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Loyalty Awards Ceremony
Halloween 2013