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Dialog Direct

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191 reviews

About Dialog Direct

Founded in 1977, Dialogue is focused on customer engagement services that create remarkable experiences between brands and consumers. By combining proprietary technology with a passionate, innovative culture, Dialogue enhances each stage of the customer life-cycle to acquire, support and retain.

Dialogue utilizes sophisticated analytics and customer
 – more... interaction strategies to reengineer channel processes that deliver a more effective and integrated customer experience, playing to the strengths of today's mix of online and traditional service channels.

With more than 1,300 employees across 5 locations, Dialogue offers lead generation, customer care, inside sales support, social media engagement and order fulfillment services that build long term enterprise value and lifelong customer relationships. – less

Dialog Direct Employer Reviews
CSR Agent (Current Employee), Holland, MIJune 24, 2015
CSR (Former Employee), Holland/ Grand RapidsJune 23, 2015
Customer Service Representative Agent (Current Employee), Billings, MTJune 21, 2015
CSR II (Current Employee), Grand Rapids, MIJune 18, 2015
CSR - Customer Service Representative (Current Employee), Rochester Hills, MIJune 15, 2015
Dialog Direct Salaries
Customer Service Representative
$10.13 per hour
Based on 63 employees and 24 jobs
$9.41$12.20
$24,000 per year
Based on 24 employees
$20,000$29,000
Inside Sales Representative
$11.29 per hour
Based on 19 jobs
$10.42$12.16
Customer Advocate
$11.35 per hour
Based on 17 jobs
Customer Care Supervisor
$12.53 per hour
Based on 15 jobs