Diamond Resorts International Employee Reviews in United States

Found 138 reviews matching the search
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I would not reccommend this job.
Sales (Current Employee) –  San Diego, CAJune 24, 2016
Easy, relaxed atmosphere. Work in a call center. Management is not trustworthy. Bonus is not accurate. Overall, I would not recommend you work here.
Pros
Flexible
Cons
Spiffs, Bonus
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Great Place Before Changes Came Upon Management
CLUB AGENT 1 (Former Employee) –  Las Vegas, NVJune 17, 2016
Quiet workplace in great location preference, really laid back and straight to the point at the same time. Overall don't regret working there, learned a lot.
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terrible place
Marketing and Sales (Former Employee) –  Avila Beach, CAJune 7, 2016
pay is up and down, even if your team is great the sales team can be down and therefore checks are low. And then there are lies out every end of the so called leadership.
Pros
none
Cons
everything
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Nice co-workers
NIGHT AUDITOR-FRONT DESK AGENT (Former Employee) –  Scottsdale, AZJune 3, 2016
This is a hourly paid job with flexible hours. Management is trashy and they cover up each other when something goes wrong. They don't care about their employees, you are just a number and nothing else. The only reason to stick around is if you are going to school and if you have small children and you are trying to work around your spouse schedule to avoid paying for day care.
Pros
Nice co-workers
Cons
Mangement is trash at this place
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Adventures experiance, Business Travel, Professional Marketing Skills
Lead Field Sales Agent (Current Employee) –  Las Vegas, NVJune 2, 2016
I travel all over the nation to State Fairs and Travel Shows with a 5 man team promoting mini vacation packages.

Work inside and outside atmosphere.

Face to Face Sales up to 10 hours a day.

Set up 10X10 to 40X40 booth sizes
Pros
Business Travel building
Cons
long events lasting up to a month at a time
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A great company to work for.
Administrative Assistant (Resort Coordinator) (Former Employee) –  Payson, AZ 85541June 1, 2016
DRI give all employees the opportunity to advance with internal promotions, mentorships, and training. They are diversified world wide. They make sure all employees use their vacation time and provide discounted rates worldwide to team members DRI is careful with their carbon foot print.
Pros
Discounted hotel rates, generous vacation and sick time allowances.
Cons
No resorts in Texas.
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fun interacting with Club Owners and setting them up on EOLs
Marketing Concierge (Current Employee) –  Orlando, FLMay 26, 2016
I love people and being able to give them good customer service prior to their stay at the resorts. It is great to enhance guests vacations with an VIP event that they cannot do anywhere else in Orlando during their stay. I work with a team who is supportive and successful.
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Fun industry
Vacation Counselor (Current Employee) –  Scottsdale, AZMay 7, 2016
Best part of my job is helping people take more vacations by convincing them to purchase vacation ownership so they are guaranteed that special time with their families every year...worst part..I have to do it in 90 minutes !!
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Growing company with much oppurtunity
Inventory Supervisor - Corporate Office (Former Employee) –  Orlando, FLMay 5, 2016
It all depends which part of the company you are working for. overall it is a great and positive work environment. The teams are all constantly challenges as the company is experiencing growth and constantly adapting.
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Great office location by the Oceanfront
Vacation Counselor-Sales (Current Employee) –  Virginia Beach, VAApril 28, 2016
A respectable company with great health care benefits.
I've learned and grown a lot from Diamond Resorts International in the direct sales department.
Pros
Oceanfront location with a beautiful view
Cons
Long work days happen frequently
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Productive environment
SENIOR SALES MANAGER (Current Employee) –  Virginia Beach, VAApril 25, 2016
Our work environment offers a nice work space where business can be booked. We have a very positive team who knows how to sell Virginia Beach.
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You're better off at Burger King
Sales manager (Former Employee) –  californiaApril 14, 2016
I’ve been in this business for 20 years, and can truthfully say that Diamond is the worst of the lot. Managers have no talent or skills, aside from backstabbing and intimidating their employees. Marketing is joke. Absolutely the worst tours in the business. Sales commissions are half of what they used to be, in order to inflate stock prices and line the pockets of upper management. So…if you like a lot of stress and no money, Diamond is the place for you.
Pros
Nice plants in the lobby
Cons
Stressful work environment and lousy commissions
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Typical Timeshare company
Marketing Manager (Former Employee) –  FLApril 14, 2016
Typical timeshare company driven by hard pressure sales of existing owners and very reluctant potential owners. The money is great but you feel like you're selling your soul just a tad.
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Sales
Sales Highlights (Former Employee) –  Avila Beach, CAApril 12, 2016
Worst place to work, they have incompetent Managers, huge turn over cannot make any money Diamond as totally taking all profit for sales and put it in there pocket for them selves. Windham would be a better place to work. Diamond sucks.
Pros
dont know of any
Cons
none
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family/Job
Security Supervisor (Former Employee) –  Las Vegas, NVApril 12, 2016
It was a very family oriented place to work, management really takes care of you. things did get a little on the dry side and made you want to look for work elsewhere quite often. there is nothing you can do about that except get up and go.
Pros
easy job
Cons
gets boring due to non gaming
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Positive attitude, great people, Excellent benefits
Outbound Owner Referral Agent (Current Employee) –  Orlando, FLMarch 24, 2016
Great people to work with, everyone is a team player, The manager is always willing to help. Great information in the afternoon meetings. The hardest part of the job is keeping them on the phone. Diamond Resorts does not advertise, so basically not many people have heard of the Resort. The most enjoyable part of the job is the teamwork, everybody is always willing to help the next person to close the sale.
Pros
Friendly positive people
Cons
N/A
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Very poor management. Slimy
Sales Representative (Former Employee) –  Las Vegas, NVMarch 24, 2016
Terrible place to work. Don't turn your back on the sales management. They look out for their commission and only that. Huge turnover in sales agents. Lots of favoritism.
Pros
some really hard working employees
Cons
almost everything
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Work Place
SECURITY OFFICER (Former Employee) –  Orlando, FLMarch 17, 2016
The work place are very good. The employees are good to work with, in all the company is very good and give employees to move up within the company.
Pros
Good working Area
Cons
N/A
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Awesome co-workers all the time
Platinum Concierge Agent I. Job (Former Employee) –  Las Vegas, NVMarch 1, 2016
The people that are hired outside of management are awesome and they get along with each, too much sneaky stuff with the management.
Pros
long lunches, awesome co-workers, and raises
Cons
short breaks, favoritism, sneaky and uncool people
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Growing Company
Manager (Former Employee) –  NVFebruary 25, 2016
There were many rough years when they first started but they have grown and management has gotten better except with senior operations
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Overall rating

3.3
Based on 144 reviews
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