Bright – May 13, 2013
Worked for different resorts for over twenty years, this is by far the worst managed. Two years at the front desk taught me everything you shouldn't do. Lying to the owners was actually encouraged. Recognition for work well done was only reserved for those who partied and drank with the managers of their various departments. Speaking of managers, there were two in my department that would either show up late for work on a weekly basis, or would just call in sick because they were hung over from the previous night. The would also dump their daily work on those agents that did not party with them, so that they could curse loudly and talk behind everyone's back in their offices. Despite all the filed complaints and documented incidents H.R. never did and as far as I know never has done anything to correct the problems. To sum it up if you want to keep your sanity don't apply.
Gaston – April 22, 2013
I have work for them for several years and no longer with them and would never work for this company again, actually started with Sunterra, and Diamond Resorts as cut the pay by more then 1/2 and raise expectation and double the owners maintenance fees. Worst timeshare company in the industry by far.
sandj – April 24, 2013
Sounds like they don't work with their employees, and they don't have a good training program. That's not good. Thank you for the comments.
JoseB – June 13, 2013
If you like to do other people's job and always to be your fault this is the right place for you. No training, huge expectations. You gonna be one person team, trust me.