Summary: The Warehouse Operations Manager oversees warehouse/fulfillment operations, with an emphasis on safety and productivity. Interacts closely with the Yard/Port Operations Manager with respect to door management and loading/unloading priorities.
Supervises all forklift operators and fulfillment workers with a particular emphasis on safety of operations and employee productivity.
Coordinates all loading/unloading activities.
Manages physical inventory movements and storage to optimize efficiency, minimize rework and ensure product storage integrity.
Receives and processes customer fulfillment orders.
Maintains the electronic inventory system and customer interface on the DSWD website.
Ensures that the cooler rooms are running at the correct temperature related to the product inside.
Rotates inventory within warehouse according to company policy - FIFO unless directed otherwise by the customer.
Maintains operating supplies inventories.
Processes damaged products per customer’s directions.
Maintains the facility at AIB Standards.
Implements policies for and executes the Company Product Recall process.
Ensures that warehouse operations meet all OSHA and safety standards.
Manages all warehouse equipment and coordinates required repair/service.
Skills: Written and Oral Communication; Reading Comprehension; Math Aptitude; Customer Service; Time Management; Organization; Ability to lift 40 lbs
Education/Experience: Bachelor’s Degree in Business or related increasingly responsible experience.
Bilingual Spanish/English a plus
Forklift experience a plus