Pros: Commission for credit cards and warranties, benefits if you're full time
Cons: Entitled and rude customers, not enough hours
Dick's Sporting Good's is great if you're freshly out of high school and going into college. As a cashier, you have certain responsibilities like making sure you're executing perfect customer service, keeping an eye out for shady individuals, enforcing polices, signing people up for scorecards (whether they want one or not), asking if people would like to sign up for a credit card, opening/closing the front end, etc. There are many things to do, but you soon get use to them.
Since the store is fairly expensive, you tend to get a lot of high end people in the store. So usually that means dealing with people who have a sense of entitlement; they think they can coerce you into doing something that you have no power or authority to do, and they throw a huge hissy fit. Just call over a CSS or manager.
A CSS is basically a manager in the front. You have to have their code in order to do tax exempts, cash returns, post voids, etc. They typically enforce policy when the customer is exceptionally persistent. At my store, CSS usually was override by key holders or other managers, much to our frustration. That's pretty annoying, because when you tell a customer "we can't do this, it's against policy" and another manager just does it anyways for the sake of "the customer is always right", it makes us look incompetent.
At my store, we had a lot of 18-24 year olds working in the departments. In the front end, we began to have work related drama, which was pretty annoying. Be prepared to have to deal with those people who are still stuck in high school.
Also, reward cards/ scorecards. – more... These are our free rewards program that we offer. Dicks often uses this as a method of selling and letting customers know when we have sales going on. It also sends you coupons, holds a copy of your receipt for ninety days, and for every dollar you spend you get a point, and when you hit 300 points you'll get a ten dollar reward that you can use in store or online, off of anything. It's basically giving you back ten percent of what you spend in store. The annoying part is that you're required to be at a seventy five percent with them. As in if people don't have one, you HAVE to sign them up. I've been told that I couldn't leave when I was scheduled to because I was below a seventy five. I ended up staying over an hour later, which is okay if you want hours, but not okay if you have plans. – less