Dick's Sporting Goods Employer Reviews

this was a pretty decent company no complaints but I enjoyed watching sports my whole shift

I've worked in Sporting Goods retail for 7 years and when I moved to Dick's Sporting Goods 2 years ago, I thought the issues I had at a small time sporting goods store would be behind me and I would have the big store budget and payroll issues would be solved. Silly me, they are still inside out on being simple. You would think a store like this would – more... be worried about sales and customer service, but no only with the second district manager did they finally have a focus on sales. I am proactive in asking every customer in my department if they are finding everything they need okay, yet there is a million projects to fix, and not to mention the projects you have just completed the store is poorly restocked. If I sell 15 pairs of a certain batting glove, you would get restocked on those batting gloves right? Incorrect, you get the ones you already have 87 of, and they wonder why the gameplan isn't set properly. Well if you were in here 3 days ago it would have been full. This actually wouldn't be a problem to just dummy certain pegs out of other merchandise, but the fact that every peg has to have a shelf label is the real issue. If they were just plain pegs and having all the merchandise priced itself, then it would be simplified. Certain people are never penalized for not being able to learn to do the gameplans, so I am usually the one who stays overnight to pick up the slack of others, and luckily when you stay till 3 in the morning, you only have to be back to work around 12 to close the next day. Managers seem to spend a lot of time in the back with an influx of very unimportant e-mails worrying about sales, yet if there were more people on the floor, wouldn't you be better in influencing sales from the floor and not the office? More reports about items that we have sold out of, and a simple walk on the floor could determine that. What about getting those items in to sell? Not quite that easy, If 30 customers request a certain baseball bat, we still are not a big enough tier to carry said bat and we never get it in. Setting the baseball floorplan/gameplan is fun and enjoyable, yet after getting it set to what the company desires, the district manager will come in and say it doesn't match the gameplan properly. So you go and change it Yet, the company two weeks later will say they want this changed. So not only have you burned out the Hardlines lead, but the other associates as well. 70 hours is enough time to get something right without having to redo it because you don't like it. Figure it out the first time. – less

Lacking in any real product that has value, almost all of it was cut rate and not worth the money that was spent on it. At the same time, employees were expected to make sure that they sold 'warrantees' that were completely useless and didn't have any kind of backing at all. Management was all about making sure that your face was seen by every customer – more... in the store, or else. There was no emphasis on making sure that a single customer was taken care of, just say 'can I help you with anything?' and your job was done. – less

The Store Manager was very unprofessional. You could work hard for the company and the hard work and dedication that you put in was unappreciated..

The work staff were very easy to work with. And learning the way the business worked was rather simple.

Very comfortable environment, loved working in a sports store.

Working for Dicks Sporting Goods is a wonderful experience. It has taught me great customer service skills. The company promoted me to a front end manager while i had only been working there for 8 months. A typical day would start off with me doing the morning deposit and counting the safe. Next i head up front and prepare tils for the cashiers whom – more... are working that day. Upon opening the store i greet every customer and check them out and send them out the door with excellent customer service. The managers at this establishment are professional and caring, words cant describe how i feel about their work ethics. – less

Despite the routine of each day, the co-workers and management make it fun to work by offering competitions and job advancements. Everyone shares a passion for sports and the company likes to show customers our individual passion through short biographies of employees around the store. The overall management of the company is very inconsistent at times – more... because some stores are continuously changing general managers and district managers, each of whom have there own preferences on what policies should be enforced stronger than others. The hardest part of the job is trying to ensure that every customer is completely satisfied even when the product they are looking for does not exist in the store, at a nearby store, or even online. It's a challenge at times to meet the high goals the company sets for each store. – less

clock in check the floor for shipment and customers take care of customers then start on shipment with any luck finish it before shift is over

Very productive. Your coworkers are easy to work with an we all had to work as team in order to get a certain number every night. Management is supportive, but raises are nearly non-existent.

Great comapny to work for. Pay is great, benifits and paid vacation. Great enviorment for sports lovers of all sorts.

The hardest part of the job was dressing the mannequins. Especially the ones twice my size.

THIS JOB IS GREAT FOR ANYONE THAT LOVES DEALING WITH CUSTOMERS... HAS A PASSION FOR SPORTS ALSO... BUT GREAT SET OF MANGERS CREW GETS ALONG THEIR LIKE ONE BIG FAMILY... SO TWO DUMBS UP

Communication seems to get lost. If you ever leave a message or ask somebody to do something it never gets done and the message seems to get jumbled around.

Lack of communication from the store level all the way to the corporate level. As any work place there are good days and bad, depending on the mood of the managers and the workload for the day.

A typical day goes by quick for me, I am a part time employee and only work the weekends during school weeks. It’s a fun an enjoyable place to work; management is great and works hard to keep things running smoothly and the store looking good. The best part about my job is helping customers and making them happy, the hardest or worst is working with – more... unhappy customers. I have learned that there are all sorts of people and you need to accommodate for each and every personality out there. – less

if i was able to score a zero the values section would have it. the general manager in my store is a heartless jerk. when the one girl's father had a heart attack and she tried to call off, he said "there was nothing she could do about it" and wouldn't "accept" her call off. needless to say she did not show up and he still reported her. on top of the – more... lack of humanity in this company there is no hope of advancement, they hire new managers instead of promoting the already qualified people, and if you're depending on good hours. go somewhere else my last month has led to 12 hour work weeks. that's not getting me through college. – less

Management is very uncaring as far as working schedule .Most nights you are required to work well beyond scheduled time of end of shift.Folding clothes is main focus .Duties include cleaning of store ,mark downs, signage .Dont recommend this place to anyone who absolutely doesnt need a job. High turn over of employees because of this.

• Responsible for providing high level of customer service to all clients at all time and upholding the
standards and values
• Most enjoyable part of the job was interacting with customers

Everyone that worked there at the time was like a family. It was awesome going to work knowing it wouldn't be a bad day no matter what! I loved my managers and they were cool with us and talked to us if we had comments or concerns or even personal problems.