Pros: co-workers, hours (8-5), benefits
Cons: no support, lack of communication, lofty goals
A typical day at Digi included daily goals of 30 outbound calls with 10 'positive calls' with customers. Positive calls consisted of a beneficial conversation with a key contact, purchase order obtained or another key contact within the company identified. All of my customers were in the Canadian territory.
The Digi Sales office was a remote office with approximately 35 employees, 3 of which were in Sales. The position was an Inside Sales position with approximately 2-4 weeks per year travel.
My co-workers were good people and we were all supportive of eachother. Management was located in the home office in the midwest and weekly 1-1's would keep us in touch with our manager on a weekly basis.
The hardest part of the job was getting support from other departments in the company, specifically from Operations, Support and Engineering. The most enjoyable part of this position with Digi was working with customers and winning the sale.
Overall, at Digi I learned to be diligent with leads and maintain a consistent effort within the sales process. Customers like to feel that they are your only customer, and when you treat them this way, you can create a long-term relationship with them that will last throughout your career.