Sales Associate/Cashier/Customer Service (Former Employee) – Las Vegas, NV – February 10, 2016
My co-workers were amazing and they made it more fun to learn and do work duties. The most enjoyable part of my job was handling the register and interacting with great customers and helping them out always.
Regional Sales Manager for the Men's Department (Current Employee) – Town center of Aurora – February 9, 2016
A typical day at work at Dillards would be to train and direct new employees to their jobs Dillards has taught me the computer Dillards has taught m to anlalyze people and be able to help them The manages are hard working and a great team My co workers are a great team The hardest part of the job is the fact that they are downsizing The most enjoyable part of the job is meeting new people and helping them to decide on the best product for them
Cosmetics Business Manager (Former Employee) – Arlington, TX – February 9, 2016
I literally walked out of this place, which I have never done in my life. Between the unorganized management, to the unrealistic sales goals it was like being in "the place beneath our feet"! I was hired to replace another Cosmetics Business Manager who was promoted to Beauty Director for Dior. I was told that she would be staying on for 2 weeks to train me. This is not what occurred at all. She was there "managing" my counter for the entire time I worked there. It caused a lot of confusion and created tension between myself and the part-time Beauty Advisers. There was even an instance where I was reprimanded by the person whose position I was supposed to take over! The roles were not assigned clearly and I was never given the opportunity to do the job I was hired for. It was a shame.
Hostile work environment, no clear direction from management
Its a typical retail job, if you open you have to count all there registers in your area and the same if you close. You help customers, ring them up, put out new merchandise and do markdowns, It would be worth the $12.00 and hour they start you off with if it weren't so competitive. Grown women in other departments would come over and take a sale right in front of you and god forbid if you it to them. The managers say they will take them about it but then encourage them to keep stealing the sales. If you don't make your sales goals they fire you. Which is pretty reasonable but the daily goals are calculated by all the Dillard's in the the district soo if you work at a really dead mall you're screwed. I was expected to make $800 dollars a day but could barely get half of that on good days, and returns count against you so there were days I would get negative sales. There was no way I was gonna make my goal. The managers decided to fire me at my 3 month review but never actually told me, or gave me a chance to bring my numbers up. They let me work through the holiday season and let me go blaming it on a review I never actually had. Also they understaffed all the areas. They would put one person in all of the home department which is half the store and expect people from other departments to go check on the area.If you don't mind a competitive workplace with little chance of advancing than you can definitely work here. They only thing that made it worth it were the girls that worked in the same area as me.
Cash Office and Customer Service (Current Employee) – Ohio – February 4, 2016
Everyone works as a team and is very nice environment to work in. Also all of the customers are delightful. The managers are very nice and like to get things done. The hard part of the job is keeping everything organized because its such a big store and very few of us.
Sales Representative (Former Employee) – San Angelo, TX – February 4, 2016
For a college student this position would be okay, the hours vary and are never the same it is nearly impossible to get what you request and to get a consistent schedule. They pay is good starting at 12 an hr but can go down if performance is poor.
Working at Dillard's for a year was a complete eye opener. I understand there is stress anywhere you go. the thing with Dillard's is that they do not understand that times are difficult with the oil being so low.
Sales Associate (Current Employee) – Overland Park, KS – February 3, 2016
Its alright. Extremely dedicated to customer service. No matter what it takes. Since its at the mall all they care about are the sales. Even if its completely dead they still expect you to make your quota
Sales Associate and Cashier (Former Employee) – Fort Worth, TX – January 29, 2016
I was placed in the fragrance section and had outrageous sales goals. They did not understand that it is impossible even doing everything they say "works". I also was hired with an agreement with the assistant store manager that I could have days off for a already planned vacation, and they didn't give me them off. I was forced to calling in everyday because they are unorganized. I hated my experience with this company and would never go back.
Discount, paid ok
They treat empoyees like they don't care about you.