You are paid ALMOST every week on time... Except that one time where they didn't have anyone to pick up the checks. Lots of peer-level employees and many customers are fine folk. Fairly flexible when it comes to time off (if you do it more than a week in advance, and providing there are no issues with the program.)
No way to get a raise beyond twenty cents over minimum as a front end associate: despite how hard you work, despite how reliable you are, despite how long you've worked there, despite that you may be one of a very few who is capable of speaking more than one language. You are worked to death if you give any care about your job at all (not even your occupation, but self-respect in your own effort as a person--they'll take advantage of that.) You're not guaranteed hours, and if there are any issues with scheduling, you're essentially SOL in many cases.
Despite what all the "training" nonsense says, you're not valued as a worker, or even as a person. You're a tool and nothing more. On that subject: the training can be underwhelming, and then you get thrown to the sharks and get in trouble if you do something wrong: They gave me no real formal training on how the scheduling worked when they changed to electronic and that was apparently my fault.
They put rules in place and then either do nothing to keep those rules functioning (see: keep the cigarette cabinet locked to prevent theft and underage access to cigarettes, since they can totally reach into the case from the walkway, and almost never replacing – more... the doors when the keys get broken due to the shoddy cabinet design), or they are so obsessive about minutia of certain rules that it makes it hard to do the rest of your job,
At one point many employees almost lost all their hours because their checker scores were too low, they threatened to make them baggers, which has an even lower pay cap, despite the fact that many of the issues were electronic: coupons that should scan not scanning, touch screen delays or touch screens reacting poorly in general; or on the customer end: insisting on writing a check out fully as well as balancing checkbook before handing the check to you, forgetting the bar code stickers on bulk items and not having the item PLU; and sometimes they were due to other departments who received no consequences: departments not cleaning the manager special sticker printer, resulting in incomplete bar codes, or even just forgetting to put bar codes on products altogether. A further anecdote involved the manager and two supervisors reprimanding an employee in public, in front of customers, for a low checker score despite all these outlying reasons that can heavily affect a checker any given week.
Many reports have shown management to do more than one thing that resulted in employees breaking down in tears. Turnover rate is through the roof, and yet those of us who can't afford to leave have to carry the extra weight when the numbers are low. No matter how hard of a worker you are, you're worth basically nothing to the management, let alone upper management.
The current scheduling system seems like it was incompletely implemented, and upper upper management didn't care that it was faulty: requests will be sent but never come through, the forms themselves can be very confusing and can only allow one frame of availability a day, the comment section beside the request is a better place to put availability than the absurd drop down set up. People in charge have been known to make schedules that make no sense: multiple hour gaps without a self-checkout attendant in a store that needs self-checkout to run, shifts longer than they should be, other employees with sometimes zero hours despite needing them and having reliable histories, stories go on and on.
There's a bizarre double-standard where people who slack off and act rudely can get treated far better than those who work hard and keep a mostly positive attitude. People have had to stay around for over a half hour because someone gave a no call no show and ended up going shopping instead of coming to work: no real consequences to their actions. Others have requested a day off (which wasn't given due to the shoddy computer scheduling system,) warning the team well in advance and was practically threatened of harsh, unreasonable consequences for calling in to tell them if the employee couldn't make it.
They were big, when the store started on having a green team to promote recycling, compost, and other green practices, and recently the recycling company withdrew from town, and management essentially gave a big shrug. For four months all recycling has gone straight to the trash. They still have signs up talking about the potentials the store has for being a green store, and I don't even think the green team exists anymore.
Recently we have had a situation where one of the supervisors was denying people bathroom breaks, adjusting what people were supposed to do behind the lead superisor's back, favoritizing, and being heavily condescending. This is not a new issue, the condescension, but the other situations, so far, have gone noticeably unpunished. – less