Packer (Former Employee) – Flint, MI – November 14, 2017
The managers in shipping are slow minded and treat you as like you a child or have a mental issue and are very like minded no room for change or improvement do it there way and mo talking or specializing with fellow employed during work time
Stressful hard working environment but fun events through the year
Patient Care Coordinator (Former Employee) – Flint, MI – October 27, 2017
Diplomat is a good place to work and they have good benefits. They have events throughout the year to celebrate their employees. The all around work environment is stressful and a lot is required of you. Unless you move up in the company (which is not easy), you don't get paid adequately in my opinion
Administrative (Former Employee) – Flint, MI – October 25, 2017
The company talks the talk but does not walk the walk. The company puts a lot of effort in to making it a fun, rewarding, and enriching place to work- they offer a lot of impressive things to employees but the allure quickly fades once you get past their public face. Two faced company with warped leadership. The company runs like a high school, even in its administrative and more senior positions, and unprofessional behavior is not only condoned, but sometimes rewarded.
Members Benefits Management I (Former Employee) – Flint, MI – October 12, 2017
They make the job sound like you work at a steady pace,and get ALL the training you need to be able to work sufficiently, but you are put at a desk to figure it out yourself. Learning 2 computer programs while required to meet a certain number of completed calls within a certain amount of time,which would be fine if the hold times were reasonable to get thru to Insurance companies.If numbers are not met your are put on notice. If you try to offer options that might help the process, your told they have been doing this a long time. It is known daily you are replaceable. One day a person is there and the next management is packing up personal belongings. I was told they were a good company to work for but unless you figure out who to "kiss up to" you might as well plan on short term employment.
Lead (Former Employee) – Flint, MI – October 11, 2017
Love this company. They treat their employees well and often offer catered lunches, free treats, drawings, bonus incentive and many activities. Diplomats management team is active in their departments and the company. The company communicates well with customers and staff. The on staff pharmacists will do just about anything to ensure patients get their medication. By working here you are changing lives, you are helping people live. I will say that the company has gotten a little impersonal over the last few years. Call center times have gone up, they have people on auto dialers to do refills instead of talking to a specialized person. It seems like their one patient at a time motto went out the window. They used to require staff to get CphT certified withing 1 year of hire they do not require that any longer. They also do not let employees contribute to funding any more. You also used to have to be certified to hold any leadership/management role. Dispite all of this Id return here in a heartbeat. They staff cares about each patient and the company assists with finding funding, getting prior authorizations, taking care of refills, and ensuring both patiebts and doctors are at ease.
Billing Specialist (Current Employee) – Flint, MI – October 2, 2017
Are you looking for advancements, pay raise, & to be treated like an adult with respect? If so KEEP looking!!! This company is like working for a sweat shop, they don't care about they employees. It's a lot of workers who have two to three jobs because the pay don't keep up with the cost of living, YOU ARE GETTING BIRD FEED while the workers upstairs making the bread. They don't NOT go off skills or education, they go on friendship. I NEVER WITNESS SO MANY ADULTS THAT ACT LIKE CHILDREN. This company expect you to perform 3-4 jobs in a quick period of time with NO RAISES!!! DSP biggest model is quantity over quality, I'm ready to take my degree & skills with a company that appreciate they employees and that pay well. While reading this i hope you really understand what you want out of life & if you have time to be wasting!
Lunch vendors/ company picnics
Low pay, buddy system, treated like a child, rude, etc...
Member Benefit (Former Employee) – Flint, MI – September 30, 2017
they start off sounding good until you actual start working for them. unorganized, cut throat, not well balanced with work and family life, they take pto hours for fmla matters so if you have a situation that is not fmla related your screwed as you wont have any hours to take and they don't work with you. They demand a lot with little pay.
Production Worker (Current Employee) – Michigan – September 19, 2017
Absolutely no training available from this company. The staff are inconvenienced if they have to actually help train an employee. Management is a joke and are never available or seem to be working. Management works from home and staff is expected to micromanage all employees. If you like working in a place with low morale, no Standards or accountability, then this is the place for you.
Prior Authorization Specialist (Former Employee) – Flint, MI – September 16, 2017
The training in my department was not complete, they did not give me learning materials for the actual program they were using which was new. I did not get the help I needed from my lead or supervisor and my lead told my supervisor that she was helping and providing written instructions which she was not. I feel like I was railroaded till the end. I was making improvements after getting help from coworkers which were told not to help. I know some other departments in that company that work real well but not MBM.