DEAD END ..No longer about patient care, just the bottom line
Patient care coordinator (Current Employee) – corporate, flint – April 1, 2014
I have learned a lot during my three years at DSP. Mostly because you are not taught much and I learn from experience. I have been forced to learn a lot of skills to ensure that patients receive the care they deserve. DSP was built on patient care, but the more it grows, the less they care about the patients. DSP is now only concerned with the bottom line and how fast the patient turnover rate is. You are punished for taking the time needed to make sure patients are satified and taken care of, if you can get it done in 7-8 min. These are specialty patients who sometimes need, and dang sure deserve to be cared for properly. That doesn't matter any longer to DSP, it is about getting as many patients done in as short of time as possible... no matter if that means med errors, missed doses, overcharging and misdelivered packages. Also, they promise you advancement opportunity and competative wages, but fail to mention that in order to advance, you must be related to or friends with the management or "higher ups"....and the wages are only competative if you are comparing fast food service. This is an ok job to start purely for experience for your resume.
you get to talk with amazing patients and do what you can to make life a little easier for them.
nepotism, favortism, poor pay and unexperience, uninspiring management