Sometimes we forget the power of a simple ‘Thank You’ and what it can mean to people. In this video, Direct’s Executive Team takes just a moment to say ‘Thank You’ to all of our current, previous, and future customers for considering us for their insurance needs.
At Direct, we're awfully proud of our Call Center employees. Their passionate, driven, and self-motivated attitudes shine through with every customer interaction. It's what makes them so friendly and dedicated to our customers. After all, that's our advantage.
Direct Auto Insurance* was founded in 1991 by William C. Adair, Jr. His vision included replacing the traditional non-standard auto insurance with an improved customer service approach. Today, our customers have the flexibility to purchase polices via the phone, web or at any of our retail store locations. Direct Auto Insurance provides consumers with insurance and financial services, which include Auto and Life Insurance, Prepaid Debit Cards, and Roadside Assistance. Direct Auto Insurance is headquartered in Nashville, TN. We have Claims Centers in Dallas, TX and Tampa, FL, and a Customer Service Center in Baton Rouge, LA. As of December 31, 2012, our group of companies has about 400 sales offices in 13 states with combined total revenue of $460 million and employs approximately 1,760 employees. Direct Auto Insurance is a dynamic company known for its casual, team-oriented work environment. We provide opportunities for career growth and advancement to employees at all levels. – less