Pros: discount merchandise
Most days go by very fast due to the amount of calls taken.
I had never worked in a call center environment, it was very interesting to see the ins and outs.
The management was extremely nice, my family had an health emergency and they never made me feel like taking off was a problem to be by my family's side.
Most the co-workers were helpful and – more... very knowledgeable of their jobs.
Hardest part of the job and most rewarding for me was getting an enraged caller that you had to try to calm down and create a resolution that both the caller and the company were happy with. – less