Direct Energy
Compensation/Benefits
Management
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12 reviews

Direct Energy Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
very structured workplace
refrigeration technician (Former Employee), Calgary, AB –
Pros: work life balance family suited excellent benefits
Cons: poor wages lower than standard
structured enviornment with management applying moral principles and values.

Overall a great place to work and they hold on to employees even during seasonal work shortages .
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Worked as a TestLead for Directenergy
QA Lead (Former Employee), Houston, TX –
Pros: work environment
Cons: short breaks
Learned somany techniques , which is useful for future projects
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i reserve my rights to comment.
Data Analyst (Former Employee), Pittsburgh, PA –
Pros: nice office environment
Cons: no comment
Contractors are treated as outsiders and there is a reluctance to providing needed information to perform the assignments.
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Great company for benefits, but unstable management
Business Review Analyst (Current Employee), Tulsa, OK –
Companies management is not inline with their mission. They hire people then lay them off in two months. This happens then they rehire anothe group of people
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great company with excellent management
Field Sales Quality Manager (Former Employee), Pawling, NY –
Great organization, great employer and Management.
Peoples are friendly. Very good company policies for advancement and going back to school.
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Productive workplace
Financial Accountant (Intern) (Former Employee), North York –
Pros: wage
Cons: tedious
One of the best learning experiences. Showed me that i did really like dealing with numbers.
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productive get your own gear and i.d badge
Customer Service Representative (Former Employee), Newark, NJ –
Pros: no free lunches, no brakes, no phone calls unless its to the base, and u have to be on time like every other job.
Cons: no break
We are our on boss..we all go to customers home to lower their
bill on there pseng bill to see if it goes through,once it goes through we have to call the base,
if it does not go through we no longer have to work with that paying customer.
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Fun place to work with huge efforts to promote healthy lifestyle.
Process Implementation Coordinator (Former Employee), Ennis, TX –
Pros: health benefits, free breakfast, free fitness center
Cons: lack of communication within management, long working hours due to mandated overtime, low pay
Working for Direct Energy was fun, i enjoyed working with fellow employees. The working environment was very friendly and professional. Majority of the employees did not adjust well to constant major changes being implemented but with no time to learn and adjust to those changes. Employees should be allowed some offline time to review daily press releases – more...  regarding any process implementations. – less
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a great company to work for with opportunity for growth and a strong moral and ethical values
CTS Billing Analyst (Former Employee), Tulsa, OK –
Pros: strong growth potential, annual merit raises, strong moral values
The people I worked with and for at Direct Energy were phenomenal! There was plenty of opportunity to learn new skills and move up within the company. The company has a strong sense of moral and ethical treatment of employees, clients, and the communities they are a part of.
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Do NOT recommend
Sales Trainer (Former Employee), Toronto –
Door to door sales. Pure commission long hours on feet. You can get to travel to other provinces BUT sometimes will pay for your food but will lie and say yes and when you arrive say you are not getting paid.
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Politically dysfunctional organization
Manager (Former Employee), Pittsburgh –
Pros: nice people in general.
Cons: poor leadership, poor execution.
Senior leadership has decent ideas, but middle management values fear and self-preservation above all else. Individuals are great, teamwork is existent in small cliques.
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Great place to work
PM (Former Employee), Toronto –
Pros: if you enjoy learning everyday, this is the company to work for.
Cons: organization changes are too frequent
Direct Energy provides lots of opportunities to improve processes or initiatives. The Company is also known for its community work with dedicated employees volunteering to assist multiple charitable organizations.
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About Direct Energy

Direct Energy is part of the Centrica group of companies, one of the largest multi-state providers of retail energy services in – Read more