Join one of the leading 12 volt companies in the industry! Located in Southern California, we are looking for candidates with a dynamic personality with 12 volt experience; you don't have to be an expert, but well versed.
Essential Duties and Responsibilities:
- Answers incoming phone calls (50-75 per day) to provide technical support and customer service to our customers
- Process Warranty claims by phone and educate customer on product warranty.
- Solicit online warranty application for consumers.
- Some outbound calling when following up with customers.
- Provide live chat technical support to consumers.
- Teaches customer’s all features and functions of mobile apps for all Smartphones with said app.
- Non-exempt hourly position.
Headquartered in Southern California, Directed is the largest designer and marketer in North America of consumer-branded vehicle security...