Pros: willing to try new ideas, allows autonomy, learning is valued, health/wellness valued, supports growth, rewards loyalty
Cons: budget is tight and it is difficult to provide deserving caregivers with a raise.
This company does important work and highly values great customer service skills. The staff, whether field or office, contribute to ensuring that people with disabilities across Texas receive the direct care and support services that they need. I am happy to be a part of an organization with a great mission and where I feel that my work is meaningful. – more... The company has a great open door policy and encourages employee feedback and suggestions for improvement.
So, I was shocked to see such an unfortunate and misleading review left a few weeks ago by a member of the team who is no longer here. I’d like to contribute my own review of DSSW to clarify some of the statements made. Yes, this is a family run company and there are a few people in top leadership positions that are related by blood. However, this is not to say that there are not opportunities for others to enter and advance within this company. I am not related to anyone here and I do not feel that my growth opportunities are limited because of it. We also encourage employee referrals so that we can build a workforce of trustworthy people that get along with one another. This is hugely advantageous in cutting down on problems other companies face such as high turnover, fraud, and poor employee relations. So, it’s a family friendly work environment. There are several couples and family members working here that are not related at all to the CEO.
Yes, the CEO is part time. He is also in his late 70’s and a cancer survivor. The man just wants to retire, but wants to make sure that there is a solid foundation for future leadership to take over. San Antonio is our corporate headquarters, so yes, there are a lot of Administrative positions centralized here rather than scattered throughout our smaller branch locations. Benefits are comparable to other companies of similar size in the industry, if not better in certain respects. There are several medical plans, tuition reimbursement, bonus opportunities, an internal Wellness Program at no cost to the employee, long and short term disability is paid by the employer, etc. “Not willing to invest in their employees’ future”? I don’t even know where this comment is coming from. The company has made great strides in the last year to improve company culture, flow of communication, increase/improve benefit options, roll out new programs, expand training programs, etc. The whole strategy here is to invest in our infrastructure and employee base so that better services can be provided to our clients. This is just a factually inaccurate statement to make!
In short: Ethical, hardworking people. Great place to work if you want a career in a field where you make a difference in peoples’ lives. – less