Medicl Assistant (Current Employee) – San Antonio, TX – September 20, 2017
The hours, and needs of the job are determined by the needs of the patient / client. It varies day to day as well. I don't know what else to say, this web page won't let me continue until I have typed more info on here.
Billing (Former Employee) – San Antonio, TX – August 30, 2017
Very high turn over rate, yet management does nothing to fix the issues. Billing supervisor is there but pretty much non-existent. Very toxic work environment. Unfortunately the lazy people push out those who actually work. If you schmooze up to the Supervisor, you are good to good. Just make sure you don’t question anything or make suggestions... then you are pretty much exiled ;-)
Admin (Current Employee) – San Antonio, TX – August 19, 2017
Constantly doing payroll without having help because they won't hire more people. Managers don't care about your stress level, they just want the work done. Turn overs are ridiculous. Unless you're a manager, you really don't matter.
Home Health Attendant (Former Employee) – San Antonio, TX – May 28, 2017
Home health is pretty cut and dry. I had a pleasant experience working for DSSW. I faxed all my employment paperwork from Arlington (where my client resided) to DSSW' s office in San Antonio. I worked with my client for 2 years. And during that time I could contact DSSW if need be and had no issues.
Program Director (Former Employee) – Dallas, TX – May 17, 2017
Program Director Provide supervision to support staff. Managing the day-to-day activities of the assigned program. Completed required documentation accurately and timely, assures integration into the client’s record within the agency defined timeframe. Review and corrects any outstanding issues in reference to the Quality Improvement Program in a timely manner. Maintain positive relationship and communication with clients, client families, case managers, vendors, and other concerned parties. Complies with federal, state & company policies, procedures and regulations.
Its a good company thats there to help elderly people or disabled people to have a clean house or to make sure they get the care they need
Attendant (Current Employee) – Longview, TX – February 11, 2017
I've been with this company 1.5 years. It's a good place to work if you like helping people . The office staff and supervisors are nice people and want to help you and the clients out. They are willing to work with your schedule and the clients schedule.
I think the company itself could use improvement. The supervisors never answer the phone when needed in an emergency (or otherwise) for neither attendants or clients. They also change staff so regularly in the office that I never know who my supervisor is from one week to.the next. They also never answer the phone in the office ( they should have someone at the front desk at all times) so all calls go to corporate office in San Antonio, TX because they are routed there if no one is there to answer it, which is regularly. In my opinion, most of the case managers really don't care about the client as opposed as to caring about themselves and covering their backs. They have also made it a habit to lie to regular assigned clients when they make a mistake and do not get coverage for tier 3 clients (high priority clients), so they'll send attendants to those high priority clients when needed and when that does happen, the clients are lied to as well as us attendants and it makes us look really unorganized, unreliable, dishonest, neglectful, & it compromises our integrity, & it makes me/us look and feel incompetent, etc..... I have been given a pay increase in May 2016 & it still hasn't been applied to my pay yet. Everytime I ask, Im told there is a glitch, but the real truth is that I have a different supervisor every week ago the paperwork hasn't been filed yet (hence, the lies). That is one reason, another is that there is no room for growth with the company & they do not offer any benefits as promised. They label all their attendants as "part time" attendantsmore... so they do not have to provide us with proper benefits or incentives.
I LOVE...LOVE....LOVE what I do and wouldn't change it for the world. Ok well maybe ill.progress in an upward position. Im going to ACC for my assosiates RN, so it can only go up from here. I feel like this is my way to "give back " in a way..... But this company is ridiculous They can not keep their word to neither me nor the client and both DADS & APS has been called by both me and a few of the client's and/or their family members because of neglect..... I don't have security here and that's what I really want. Im due to receive my 3rd bonus (ive only seen one), on my acct it states ive received it, but in reality I haven't & when questioned, no one knows anything......less
In this job your basic responsibilities are to care for and maintain the life of a physically handicapped individual. You are their arms and legs. You are there to make sure their lives function to the best of normal as you can possibly make it.