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Discover Financial Services
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153 reviews

Discover Financial Services Employer Reviews

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Compensation/Benefits
Management
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DFS
Project Manager - Finance (Current Employee), Chicago IL – May 19, 2013
Discover is a good company to work, has a great work life balance and also has great values. I have learnt a lot in Discover about the company as well as the industry
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Great company that offers work/life balance
Finance Project Manager (Current Employee), Riverwoods, IL – May 12, 2013
Great company to work at because they offer work/life balance outside of the monthly close process. They have a company gym and was able to stay healthy and fit during a hectic day.
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Summary
Project Manager Discover Network Infrastructure (Current Employee), New Albany, OH – May 12, 2013
Pros: feeling like a contributer
Cons: no work life balance
A very fast place working environment that requires long hours and attention to detail as every action can cause Production and Client facing issues.
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Wonderful place to be
WFM Planning Specialist (Current Employee), West Valley City, UT – May 7, 2013
Pros: free lunches occasionally, nice people to work with
Cons: 30 minute lunch punching in and out, unable to work overtime on other projects that needed to be completed
I really enjoyed my position. I would come in, work on my projects and my eight hours are done.
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fun, fast paced and laid back environment
Senior Collections Rep/CQ/Negotiations specialist (Current Employee), new albany ohio – May 7, 2013
Pros: contests and incenties
A typical day at usually consists of clocking in and waiting for the calls to come in. The way calls are handled at Discover are not like any other collections agency. We are respectful and very kind to the customers.

Working there taught me how to be more empathetic toward the situations of others.

Management is very help you and they try to help – more... you advance and get you where you would like to be.

the hardest part of the job is waiting for calls. if its a slow day but the best and most enjoyable part of the job are the contests and incentives, – less
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Productive and fun place to work.
Account Manager (Former Employee), West Valley City, UT – May 7, 2013
Taking back to back calls helping card members and promoting usage was a typical day.
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call center
Call center (Former Employee), Wilmington, DE – May 6, 2013
this was a graet job i lean so much from this job in customer services. i help the people that was default in there loans and what ever else they need help with. We tock 8 weeks of training in customer services.
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its ok
Acquisitions account manager (Current Employee), New Castle, DE – May 2, 2013
not the best place to work . no career advancement if you have a dgree
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Typical call center environment
Sr. Collections Specialist (Former Employee), Hilliard, OH – May 1, 2013
Ok to work for. The Upper Management is ok the Human Resources Dept is great!
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I enjoyed working here.
CREDIT COLLECTOR (Former Employee), Phoenix, AZ – April 29, 2013
Every day was challenging. Every customer needed to be handled differently. I learned better communication and negotiating skills
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Friendly, professional environment
Maximize Account Manager (Current Employee), Arizona – April 23, 2013
If your looking for a friendly yet professinal enviroment where you can grow and advance Discover is the place
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Great opportunity for growth
Business Analyst - Consultant (Current Employee), Riverwoods, IL – April 23, 2013
Discover is consistently looking for ways to expand their business, diversify their portfolio, promote from within. An emphasis on diversity in the workplace is great. Ample opportunity to get promoted.
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Discover card was a challenging position that required me to push myself daily.
Credit Analyst (Former Employee), Lake Park, Utah – April 22, 2013
Pros: great team, good pay
Cons: telling people that they had been fraud victims.
Processing high risk credit applications, reviewing them for signs of fraud and verifying all application information. I also helped handle inbound call volumes and was ready to take on any task business needs dictated. I worked on a great team with plenty of friendly competition to help us to push ourselves to the fullest. The most enjoyable part of – more... this job was getting to build repore with customers and knowing that I helped them to the best of my ability. The hardest part of this job was having to break the news to people that they have been the victim of fraud. – less
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Fun place to work
Senior Business Analyst - Project Manager (Former Employee), Chicago, IL – April 21, 2013
Great management team and a great place to maintain work-life balance
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Fun environment
Project Manager (Current Employee), Riverwoods, IL – April 20, 2013
Pros: benefits, salary and environment
Cons: commute from chicago
Overall, Discover is a great place to work. I enjoy the collaborative environment and ability to be creative.
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Work Life Balance
Fraud Investigator (Current Employee), phoenix arizona – April 15, 2013
Pros: work life balance/fortune 500 company
Cons: salary
investigate Discover Card Fraud, work 100's of accounts in que, inbound calls regarding inquiries about their fraud account.Outbound calls interview and follow up on suspects and any additional information regarding claim. Utilize Orion, Fiat, Fast Data, Soft pro and webtop applications as a tool for investigating fraud activity, addition intell and – more... signature comparisons.Maintain partnerships with peers as well as management. Heavy emphasis on quality of customer service. – less
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arrive at sound conclusions
Compliance Analyst (Former Employee), New Albany Ohio – April 15, 2013
A typical day at work was to analyze causes, evaluate findings, compile alternative solutions, identify risks. Maintain confidentiality. Document findings.
I learned how to determine the wisest approach to conclude findings. My manager was dependent on accurate work and very good to work with. My coworkers were my best friends at work. Meaning, we had – more... one another to learn from, bounce things off of to arrive at the best conclusion. Hardest part of the job, sometimes needing to enter a vendors system and not always was the connection successful. Enjoyable part of the job was working with long term coworkers who were goal oriented, hard working and always working as a team. – less
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Diverse workforce
Senior Disaster Recovery Consultant (Former Employee), Riverwoods, IL – April 10, 2013
Focused on delivery to merchants and customers, growing into new technology and markets, market and technology driven with care to compliance and security.
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Productive
Credit Analyst (Former Employee), Salt Lake City, UT – April 2, 2013
Learned how to better assist customers with application process
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Good company
Manager (Current Employee), Chicago, IL – March 31, 2013
Will work there any time. Overall the company is excellent and the leadership has it together. A typical day at work is busy. I
have been lucky to learned form some of the best in the company (in strategy and management). My co-workers are great. The hardest part of the job is the commute form the city while the most enjoyable part of the job is the – more... work, the people and the culture. – less
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About Discover Financial Services

Seems cardholders aren't the only ones getting paid to discover. Discover Financial Services is best known for issuing Discover-brand – Read more