Discover Financial Services Employer Reviews

I logged on daily to take calls from various customer inquires from all over the country to help with their financial needs. I met great people on and off the phone while working at Discover. This is a great company to start you financial career and expand your skills. There is growth and development here and management cares about you as individual – more...  and your needs. Management acknowledges employees efforts with gifts and words of encouragement. The hardest part of the job is staying set to one task when i rather work on more tasks daily, multi taski, brainstorm with co-workers, and providing more skills to benefit Discover's company growth. The most enjoyable aspect of work would have to be the satisfaction of helping someone in need and making their day all the more pleasent and rewarding for them. – less

A great company to work for with great pay and benefits. as well as good raises. i was given several awards for my sales and customer service skills.

only accepts discover card so bring cash! gym , good training and nice facitlities

Good company and willing to work with the employees. The environment was great and they respect the people. Work was enjoyable and not to demanding.

Opened and serviced business card accounts. Learned that business clients are much different than personal clients in many cases, since business clients know more about the product and are more professional. Management was very supportive, co-workers were engaging. The hardest part of the job was the sales aspect on the personal card calls. The most – more...  enjoyable part was dealing with the business clients. – less

It's a great company to work for if you want to move around but management was horrible and unprofessional

great coworkers, learned attention to detail, gathering information, enjoyable part of my job is all the perks

I had a great time working with discover i learned alot and really enjoyed the co workers

Was not pleased. Was given a false answer in my interview. Then they had me do what the said that the company did not do. Said that the did not do telemarketing but only call customers that are expecting my call or they need some other form to continue with their loan application. But the in the down time would call other discover customers to see if – more...  the need a student loan. (that is telemarketing). – less

Excellent training and development opportunities. Great Benefits.

Discover was a good community to be a part of daily. There are chances to grow within the company and great benefits.

Discover card was a very challenging place to work but it was rewarding!

We would call customers and sell our products and services of what was being marketed at the time.

We would answer any customers questions about their account. The hardest part was when you got angry customers. You just need to stay calm and everything will work out fine.

It – more...  was great to find out more about credit card fraud and how to prevent it. It was rewarding to help our customers from fraud and from the other services we offered. – less

incoming and outgoing calls
credit information
tl's and ds's give good advice on how to work productivley
the procedures which change very frequently
everything

The team is great. Everyone 'walks the walk'. My day can range from supporting our relationship managers, to positioning new products.

Overall good company but bring in outside employees at much higher salaries than internal employees for same work.

Limited opportunity for advancement. Managing up is not particularly encouraged. Much of the policies and procedures are disorganized but that is improving.

Managed and trained collections department team. Motivated team members to prevent ultimate company loses.

Discover Finacial Services is a great place to work. Employees are valued

Discover is awesome; they treat their employees great and its a great place to make new friends and earn easy money. With that being said, they do have a very very stringent attendance policy; their policy is basically if you call our 24 hours before your next shift starts you are fine and you won't be reprimanded, BUT if you call out the day you work – more...  or have to leave work because you are seriously very sick and cannot function, do not count on it to be excused. Doctor's notes are great but if you miss a day no matter what it will count against you. Also don't expect much change, it gets really redundant with the inbound calls because you quickly learn every call is the same and it gets pretty boring. But the pay rocks! – less

Very procedural, indifferent, number driven. Do make an effort to keep employees happy but it's transparent in my opinion. low pay but I worked there many years ago