Customer Service Representative (Former Employee) – Tulsa, OK – August 21, 2017
Typical work day involves taking back to back calls every day 100-150 for the veterans. Learned excellent customer services skills as a result. Pay was horrendous but improved a bit later. Hardest part of the job i scheduling and the constant mandatory overtime.
Implemented shift differential
Not enough breaks, Ridiculous deductible for medical coverage, Back to back calls
Human Resources Advisor (Former Employee) – Oklahoma City, OK – August 21, 2017
The vision of the company big picture is amazing. And it is easy to quickly implement changes from the top down. I worked in the "in-home" department..the guys who come out to your home. They are in constant fear of losing their job due to not meeting all metrics at one time.
Technical Support Level 3 (Former Employee) – Tulsa, OK – August 20, 2017
Was a great job to have staff and leadership were friendly and promotions were typically readily available. pay was competitive and I'm sure it's increased since I left. would have stayed but took an opportunity with a friend starting his own business.
Technician (Former Employee) – Marietta, GA – August 20, 2017
DISH was actually a great job to have if you love doing physical activity. I was able to have 3 days off and 4 days on. The technicians I worked with were a great group of people as well as management.
TECH SUPPORT (Current Employee) – Ahwatukee, AZ – August 18, 2017
It's been a nightmare now-a-days with the new preferred schedule that they came up with. Lately I have not been able to have time with my family on the weekends because im scheduled to work weekends. I've requested to have at least one day out of the weekend off, but denied. My attendance was perfect for three months but, since this new schedule it's changed.
Great place to work, just need to be flexible w/ your avail working hours
Advanced Tech Support Rep III (Current Employee) – Christiansburg, VA – August 17, 2017
The management is very helpful & invested in your success w/ the , so long as you are equally dedicated to it. Training is very thorough & will make sure you are comfortable w/ not only the products but as well as the computer systems used.
Customer Service Representative (Former Employee) – El Paso, TX – August 15, 2017
It was a call center environment. Many customers call angry about the service charges increasing over time and not knowing about it. When companies compete, customers are the ones who are stuck in the middle. Dish did try their best to get employees to buy more services, and in return we would be able to enter into a raffle for prices at the end of the day. The hardest part of this job is receiving angry calls and customers cursing because of the decisions Dish had to make to stay in the competitive level. The most enjoyable part of my job is the co-workers I got to meet. The workplace was always clean and everyone conducted themselves with respect.
Dish Network Technician (Former Employee) – Christiansburg, VA – August 15, 2017
A typical day at Dish Network would to be make sure the customer was notified that i was coming and promise to be there at the time i stated and also to make sure the customer was happy with my service
Customer Service Representative (Former Employee) – Christiansburg, VA – August 14, 2017
DISH is an awesome company with good benefits, free tv service and pays really well for what your job consists of. There is opportunity for advancement however it's really hard to move up in my experience even with having great stats. Most managers there were friendly and genuinely care about your progress. Annual performance appraisals and raises.
Very high absenteeism rate for associates. Often had my best workers moved to other teams due to absenteeism. Hard to meet production goals when my best and fasted associates are replaced with slower associates from other teams again due to absenteeism. Simple improvement ideas-(15 total) were dismissed by the Engineers and Management.
Not a 12 hour shift
2 managers with one taking faster workers to boost his production on his side, pay, Supervisor can't make changes without approval
Satellite Technician (Former Employee) – McAlester, OK – August 13, 2017
All in all if not for management I would still work there. From RM(Regional Manager) down to FSM(Field Service Manager), they only cared about one thing....sales. If your a good salesman then the "Technician" job is for you. Insurance is not that great but better than nothing. Discounts are very good. The other Technicians are more often than not great to work with. They need to throw out the number system for evaluating techs. They look at a spreadsheet of numbers to determine if you are a good tech which honesly means very little. As a remote technician there was a lot of freedom....unless you dont sell overpriced electronics. If you do accept a technician job just be very aware selling is the most important thing...if your not a good salesman dont waste your time.
Hard work, plenty of OT, benefits(-insurance)
Insurance, management, work/life balance(no matter what they tell you there is only work)
Technician (Current Employee) – Houston, TX – August 11, 2017
Learned alot of basic essentials. How to be safe at all times, become independent, and be a team player. Good place to work if you are young and are looking for a good start. Job is a hustle job have to be a hard worker. If you are lazy you won't enjoy it. Work hard four days rest three.