DISH Employee Reviews

Found 2,008 reviews matching the search
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Decent
Customer Service Representative (Former Employee) –  Harlingen, TXJanuary 13, 2017
It was a great place to work at the beginning but once you advance the extended hours and stress begins to affect your overall job performance other than that a great place
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Awesome work place and awesome employees
Installation Technician (Former Employee) –  Summerville, SCJanuary 11, 2017
When you get to work you get your assignments and have a safety meeting then load your van with anything extra that you may need.
After that call your appointment after you arrive depended on what job you have you will need to troubleshoot and fix the situation and if a new install explain how dish works after installing the equipment
Pros
Move around, interact whit dievers peolpe
Cons
some job may need more than one person to complete
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Stressful yet rewarding environment.
Installation Technician (Former Employee) –  Arlington, TXJanuary 11, 2017
Excellent leadership, basic training was lacking. Good instructor but limited to what he was able to teach. Many obstacles came about due to an inability to foresee them becoming a problem. You don't know what you don't know type situations came up more often than not. Hardest part of the job was being of a large size and being required to crawl under a home made for a cat, or above the home in an attic. The compensation was very adequate.
Pros
Free satellite
Cons
strenuous on the body
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Hated it
General Contractor (Former Employee) –  Denver, COJanuary 10, 2017
On the phones constantly and youre never doing good enough. very quick turn around in these places. Dealt with angry customers and the pay didn't seem worth it. made it impossible to make bonus.
Pros
Decent money
Cons
Angry customers, constant scrutinity.
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terrible
Maintenance Technician Supervisor (Former Employee) –  Spartanburg, SCJanuary 10, 2017
This is the worst place I have ever worked. They do not take care of their employees and treat everyone like a cog in the machine. I would not get a job here if I could help it.
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its great to work in DIsh
Senior Data Scientist (Current Employee) –  Denver, COJanuary 8, 2017
very good culture, well organized, and good learning. I used to play different business to help them to save in different way using analytics.
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The best
Tech Support (Former Employee) –  Alvin, TXJanuary 8, 2017
DISH (call center) was seriously one of the best jobs i have ever had i regret having to move locations when i did it was a fun yet productive atmosphere easy to advance and the company makes it to where you want to go to work every day and spend a lot of time and energy fully training you before ever receiving a phone call
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Steady work
Technician (Current Employee) –  Lanham, MDJanuary 8, 2017
each day is unique. you never know how or when your day will end.
management is cool and the co workers are great. on the job training, benefits are ok. uniforms provided are good
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Discount on tv services,
Technical Customer Service Representative (Former Employee) –  Tulsa, OKJanuary 6, 2017
be a quick learner,u only get 6-7min to Q/A calls,what ever your lead tells u,or any paperwork they have you sign, get a copy of.they do shift bids.don't miss days that are not perplaned as they will take it from your vacation days and it is held against u,if u are going to be sick you have to plan for it 24hrs before,they act like they care about where you are going in the company, but you have to know someone to really get a chance to advance
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Overall a good expierence
Dr. Dish Senior Rep (Former Employee) –  Phoenix, AZJanuary 6, 2017
Overall I had a good expierence working for Dish. There is a culture there that breeds a desire to improve and promote. If you show proficiency in your position you will be promoted.
Pros
Competitive pay
Cons
Schedule
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fun and friendly work place
csr (Former Employee) –  alvin texasJanuary 6, 2017
fun and challenging goals would love to work for them again. and safe and fun work place great environment. we where all like one big family there cant say it about any other call centers never got to go to any of the other call centers,
Pros
they had like game compatitons and eating compitions
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Exellent in every way
Field Service Specialist (Former Employee) –  Denton, TX 76208January 5, 2017
Great company , good people great benefits ,excellent training system. You have to be willing to work a lot of hours but they are well paid and if you get stock in a job they will send someone to help you.
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Stressful at times but pays good.
Online Chat Representative (Current Employee) –  Thornton, COJanuary 5, 2017
Each day you are bombarded with phone calls of the most unpredictable nature, you could end up being someone's best friend or worst enemy. Management doesn't seem to care about their employees as they are never around and don't seem to be interested in your future and investments. You do not get much choice in what you want at DISH as they will make the choices for you.
Pros
Benefits, Pay, Often prizes are given out to employees who promote our services at a non-stop rate.
Cons
Constant changes to the work you are given, constant training, no connection with co-workers, non-stop busy.
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Overall good immediate management with good support.
Executive Escalations Customer Service Agent (Former Employee) –  El Paso, TX 79936January 5, 2017
Left due to business practices that I found unacceptable to defend to customers. Also frequently received conflicting answers to questions.
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production associate
Production Associate (Former Employee) –  Spartanburg, SCJanuary 5, 2017
I was happy with working with this company for almost 3 years, they have some bad management but who doesn't. All they ask from you was to work hard, show up on time and be willing to learn new things.
Pros
good people to work with, insurrance was ok, able to learn new things, raises
Cons
some bad management
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Is a great temp job
Dr. Dish advance tech (Former Employee) –  Littleton, COJanuary 5, 2017
Will have you come in as customer service/frontline. Then make you feel like you getting prompted by making you tech. Then doing it again for dr. dish which is advance tech. Then it will be hard to get prompted because they don't have enough people oh the floor to take calls. They almost beg, you to talk your friends to come work there, but if your smart you won't. When you want to know answers supervisors won't know and give you a general excuse about admin. Also you will probably never physically see the machine your trouble shooting.
Pros
The people are cool that work there with you
Cons
Will make you question humanity
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Constantly changing environment.
Field Service Manager (Former Employee) –  Houston, TXJanuary 4, 2017
Hard to keep up with corporate policy. The performance matrix to achieve a bonus was very difficult to meet. The structure dictated how things were done with no variation to make adjustments on your own as a manger.
Pros
strong competitive company
Cons
hard to meet performance matrix set by company
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Management
Technician level 2, my duties are basically (Current Employee) –  Indianapolis, INJanuary 4, 2017
Not the best management, and they didnt work with you to much. Hardest part about the job is not speaking other languages and going into dirty homes...
Pros
too much over time
Cons
management wasn't the best
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OK if you cant find anything else
Manager, Training and Quality (Former Employee) –  Schaumburg, ILJanuary 3, 2017
Dish hires many techs with no experience and provides good training. The challenge is that once training is over the office that they work at may not support them very well. Techs have to work outdoors regardless if the weather. Techs are measured on many metrics and have to skip steps to meet the metrics. If you work here, learn what you can and than you can go to a better paying company.
Pros
good training
Cons
long hours, senior management does not care about employees
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horrible environment but good pay
Inside Sales Associate (ISA) (Current Employee) –  Roseland, NJJanuary 3, 2017
Great company for customers and terrible for employees. I've seen experienced sales reps terminated for saying one wrong word on a phone call. regardless of track record.
Pros
good pay
Cons
no job security, horrible benefits, constant change of expectations and rules.
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Overall rating

3.3
Based on 2,278 reviews
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Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
3.2
Job Security/Advancement
3.0
Management
2.9
Culture
3.1