DISH Employee Reviews

Found 2,013 reviews matching the search
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Is a great temp job
Dr. Dish advance tech (Former Employee) –  Littleton, COJanuary 5, 2017
Will have you come in as customer service/frontline. Then make you feel like you getting prompted by making you tech. Then doing it again for dr. dish which is advance tech. Then it will be hard to get prompted because they don't have enough people oh the floor to take calls. They almost beg, you to talk your friends to come work there, but if your smart you won't. When you want to know answers supervisors won't know and give you a general excuse about admin. Also you will probably never physically see the machine your trouble shooting.
Pros
The people are cool that work there with you
Cons
Will make you question humanity
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Constantly changing environment.
Field Service Manager (Former Employee) –  Houston, TXJanuary 4, 2017
Hard to keep up with corporate policy. The performance matrix to achieve a bonus was very difficult to meet. The structure dictated how things were done with no variation to make adjustments on your own as a manger.
Pros
strong competitive company
Cons
hard to meet performance matrix set by company
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Technician level 2, my duties are basically (Current Employee) –  Indianapolis, INJanuary 4, 2017
Not the best management, and they didnt work with you to much. Hardest part about the job is not speaking other languages and going into dirty homes...
Pros
too much over time
Cons
management wasn't the best
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OK if you cant find anything else
Manager, Training and Quality (Former Employee) –  Schaumburg, ILJanuary 3, 2017
Dish hires many techs with no experience and provides good training. The challenge is that once training is over the office that they work at may not support them very well. Techs have to work outdoors regardless if the weather. Techs are measured on many metrics and have to skip steps to meet the metrics. If you work here, learn what you can and than you can go to a better paying company.
Pros
good training
Cons
long hours, senior management does not care about employees
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horrible environment but good pay
Inside Sales Associate (ISA) (Current Employee) –  Roseland, NJJanuary 3, 2017
Great company for customers and terrible for employees. I've seen experienced sales reps terminated for saying one wrong word on a phone call. regardless of track record.
Pros
good pay
Cons
no job security, horrible benefits, constant change of expectations and rules.
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Productive
Customer Service Representative (Former Employee) –  Brownsville, TXJanuary 2, 2017
Great environment. happy and nice people that help. Very fun, and entertaining. Very good work place, supervisors and very helpful as well. Co workers and very to get along with.
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no help at all
Technician (Former Employee) –  Florence, SCJanuary 2, 2017
worked in Florence office in south Carolina. sups have there favorites. pretty much you are thrown out to the wolves what was done in training is not what was in the field. no help from mangment .
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Made some good friends while working there
Field Service Specialist (Former Employee) –  Mokena, ILJanuary 1, 2017
Enjoyed meeting new customers while hooking up their satellite televisions.also grateful that I met some really good technicians while working there that also became good friends.
Pros
Nice equipment to work with
Cons
managers have a lack of experience
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Productive and fun work environment. Pool table and lounge room are available on breaks.
Customer Service Representative (Former Employee) –  Bluefield, WVJanuary 1, 2017
Dish network is a great place to work. They offer extra breaks during the day if calls are not high, they always have drawing and dish network related games to win prizes. Dish network managers make sure things run smoothly. The main focus is to make sure each employee is assisting customers in the best way. There are consequences for poor work. The employees are all wonderful to each other and make sure no one has a bad work day.
Pros
Benefits, break rooms, break times
Cons
Call routing, high call volumes
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Dish
Field Service Manager (Former Employee) –  Mabscott, WVJanuary 1, 2017
Dish is a good company to work for. There are many great benefits along with a fair salary, many opportunities to advance, production and sales bonuses. Dish also gives discounts to the employees such as travel, vacations and retail stores. Dish gives all the tools, uniforms and a company vehicle to do the job right. There are company picnics and Christmas parties.

All you have to do is supply your own work boots and a hard working attitude. Working at Dish is not an easy job by far. You will travel many hours and work late but it's worth it. You meet new people everyday and work for a great team.
Pros
Good pay, good benefits and exciting work.
Cons
Long hours & tough sales goals.
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Horrible environment
Satellite Installation Technician (Current Employee) –  Springfield, MODecember 31, 2016
I have been working for dish for almost a year. Only asked for one day off. Have to work new years. Pie chart is a joke. They can manipulate it too easily if an employee is getting close to a promotion. Get blamed for keeping their scores low if a customer doesn't understand the way the rating scale works. Especially the elderly. Dish only cares if an employee sells their overpriced products. Other technicians have told me how to increase sales by leaving equipment in their house and having them sign the form since most people aren't sure what's in the fine print. This technique supposedly works well with elderly and those who's English is poor. I refuse to participate in this practice. Therefore my sales are low and I'm constantly getting blamed for low numbers on my team. Stay away from dish. It's a job, but that's about it.
Pros
Gas card, work itself is fine
Cons
Everything else
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Good Company
Satellite Technician (Former Employee) –  Phoenix, AZDecember 30, 2016
You have to willing to work in all environments without judgement. You will be working within people's homes, and you will continuously have to go against policy in order to get your job done. When you bring up company policy and procedure you will get told to do it anyway. Hours are good, compensation is good, training is good,
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fast paced job
Dish Technician (Former Employee) –  Evansville, INDecember 25, 2016
this job has a lot of hours and you will make descent money. Don't get this job if you want family life time. Must be a competitive person and willing to put up with lots of rules and regulations that change constant. IF you work hard it will be recognized. Also have some sales experience and be aware you have to sell them.
Pros
Good pay good co workers
Cons
Lots of hours underpaid during weather
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What you see is what you get
Customer Retention Specialist (Former Employee) –  Harlingen, TXDecember 24, 2016
The environment varies depending on the ability to operate cohesively with a team. Great teams are defined by its' individuals. Customer service skills are strongly recommended and reinforced regularly. Management will set clear expectations.
Pros
several schedules available, great benefits
Cons
strict adherence to policy, no room for innovation
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loved to work there
Customer Service Representative (Former Employee) –  El Paso, TXDecember 22, 2016
i worked there for 9 years, was a great rep. for most of them.. received lots of money bonuses and prizes. left company to get a career that did not work out. I then tried to return and was declined employment due to a written warning i once received.
Pros
good over all
Cons
did not hire me back, was paid to much hourly
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Lots of learning and always changing
Dish Technician (Current Employee) –  OregonDecember 21, 2016
Overall it is an ok place to work. Could be great with a few minor changes to scheduling, routing, benefits and a few other areas. I work as a remote. There needs to be an ability to change a few things per office. It is a very large company and therfore ever one must look, act, speak, do and function the same. Similar to military which they obviously enjoy to employ. There is great structure and learning plans for you to succeed. It is the Grey areas that need a little more attention. They always run reward systems and try to "encourage" you to succeed. The company is always looking for new ways to improve profits, be it repairing phones, washers, or new in home features. Through the training they really take care of you. Great place to learn new things. Seems to be difficult to stay for more than 10 years in your area without leaving or moving to advance.
Pros
Learn new things, good training, reward systems.
Cons
Never know what time you will be off, medical benefits, advancement system has flaws.
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Knows they need to change
N/A (Current Employee) –  Englewood, CODecember 20, 2016
Some members of management know things need to change but nothing will never happen while the current CEO is there. Medical benefit plan needs to offer more.
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Good environment
Retention Specialist (Former Employee) –  Chandler, AZDecember 20, 2016
Decent job to work at. Most of the issues lay with the managers again. They don't put enough focus on developing their employees or their skills
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Grass is never greener on otherside
Customer Service (Former Employee) –  Chandler, AZDecember 20, 2016
Company is really good on helping employees that really need the extra help in assisting you with problem areas you feel you need the most help on. Meet a lot of awesome people management is even really cool with employees they try to make it fun as possible, they do have events and bbq every now and then they even on special occasions have you decorate your work desk. The hardest part would be deal with customers, learned how to be more efficient on calls and handle customers who are irate. Job security is not really ordeal, thought i was going to be there for like 5 to 10 years. That was not the case, they are constantly letting people go including SUP who are the your coaches throughout your time there. Even Senior Management people go. Definitely not job security!!!!!
Pros
free food/ good people
Cons
no job security
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Fast paced and great place to learn and grow.
SENIOR BUSINESS SYSTEMS ANALYST (Former Employee) –  Englewood, CODecember 19, 2016
Dish Network's IT division is a great place to work. You'll be expected to work hard yet if you apply yourself and seek opportunities you will advance and learn a considerable amount.
Pros
Large corporation, plenty of job growth opportunities
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Overall rating

3.3
Based on 2,284 reviews
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Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
3.2
Job Security/Advancement
3.0
Management
2.9
Culture
3.1