Cast Member (Former Employee) – Coral Springs, FL – May 17, 2016
A typical day at the Disney Store starts with opening the store with a story and letting a little child turn the "Story Book" light on. If a famous Disney song comes on, everyone is welcomed to join in. I have learned that every child grows up and every adult must keep learning. I have worked with and meet people from all over the world and a good attitude can change a bad attitude most times. I enjoy working with my manager and meeting new co workers each season. The hardest part about working retail is approaching shop lifters, you just never know where the person's thinking is. The most enjoyable part of the job is helping new grandparents pick out toys and clothes for the new member of the family.
"Muppets" Digital Media Administrator (Current Employee) – Glendale, CA – April 22, 2016
I had the option to get to work at an earlier time and was able to leave one i completed the 8 hours. I learned how to maintain a set pace while working, once I became acclimated to my work. management was really friendly, and understanding. along with my co-workers were a colorful beam of personalities, all witch enhanced my work experience. The hardest part I would say would be trying to break the occasional monotony that was brought along with the job. The entire 8 hours was just desk/computer work.
Able to join the ranks of Disney employed and experience company outing as an associate Disney.
The expectations of this experience are higher than reality
Manager (Former Employee) – Northeast – March 18, 2016
Great company, excellent brand. The atmosphere alone is inviting to visit and work in but the culture suffers from poor store management. Both the store level and above are not in tune with the guests or the experience. Over the years they have grown complacent and gone away from what was once special about these stores. They are now like any other retail store when you visit. Advancement is almost non-existent, the management never go anywhere, and the good management always "disappears" why do they let them go? Internal guest service is always preached but seldom ever actually experienced.
Discounts, and some park admissions
Low pay. Lack of breaks, poor management, requests off for part-time cast are frowned upon
Clerk/Customer Service Representative (Current Employee) – Memphis, TN – January 8, 2016
A typical day at work included replying to emails regarding our product or a guests order. Working at Disney gave me a lot of patience and helped me deal with people in a better way. Working here also has showed me that I can also communicate with my managers about anything that would possibly affect my ability to work.
Productive, creative, fun and educational workplace
graphic design intern (Former Employee) – Glendale, CA – December 29, 2015
I get to take on many challenging projects and was able to utilize my skills, as well as learning how to apply and access company creative assets. Received clear guidelines from project manager and with design director giving art directions and company design strategies.
My co-workers were all very helpful and fun to work with, often grab lunch together at the commentary, have many networking opportunities through company events. People in the company were easy going and open to meet and greet new people.
Free Creative Software courses, Arts and Craft workshops, Library with latest books and magazines, DVDs to check out, Great commuter assistant programs.
Amazing Company that makes their Employees feel respected
Cast Member (Former Employee) – Hershey, PA – December 17, 2015
Disney is a huge company, so when thinking about working for them you might think that they don't care much for each individual employee because there are just so many - but the opposite is true. Working for any of the many branches of disney, makes you feel like you are not just another cog in their great machine, but that you're important to keep their machine running.
I worked out of one of their outlet stores, and it was by far one of my favorite jobs. Yes, they only offered part time positions unless you were management. But that was the only down side of working for disney. Employees receive amazing discounts on every branch of disney's sales - from park tickets to toys. Foremost among this was being given a single ticket to a disney park, for each of your 'household' [ie Husband, son, daughter] every six months - tickets that could stack up to two years before expiring.
The retail aspect of the company encourages employees to play with the children, interact kindly with parents, try out the toys and games, watch the movies. The more you love disney, the better you will be at your job - they understand this, and encourage it completely.
Overall the company is well run, all their management is chosen well and no employee ever feels left out or used.
Tickets to Parks, Good Discounts, Happy work environment
Magical fun work place. Management was amazing and very supportive. I learned that their are jobs out there that can be fun to go to. My co-workers were so funny and fun to work with. There was not a hard part of the job. They made everything fun and exciting. I mean what do you expect it is DISNEY. I love the environment, everyone that worked there or walked in there just couldn't help it but be in a good mood.
Crew (Former Employee) – Fremont, CA – September 28, 2015
Managers weren't very nice or helpful, coworkers were either rude or quiet, it got very hectic very fast. None of the managers fully explained where things were or how they wanted things done. Coworkers who had been working there for a long time already, didn't like to help the new members, we were expected to figure things out on our own, even if we got yelled at. Managers didn't like to be asked questions. Managers certainly did not follow the Disney guidelines for the store.
Snacks during meetings
Short breaks, rude employees, hectic environment, too hot inside the store.
Customer Service (Former Employee) – Laredo, Tx – September 2, 2015
Cleaning and picking up after children wasn't easy. I learned how to be on my feet for long hours. The management wasn't tactful, got in trouble for something that wasn't my fault. My coworkers were very sweet and always wanted to give a helping hand. The hardest part of my job was the hours. Never consistent and were changing daily.
inconsistency with hours and favoritism with other employees
Sales Associate (Former Employee) – Las Vegas, NV – August 27, 2015
Considering I've always been a huge Disney fan, I loved working at The Disney Store. I was always greeted by all fellow cast members (co-workers) with enthusiasm and a smile. A typical work day would consist of helping guests (customers), organizing the store, restocking, and working the cash register. All tasks were rotated between all cast members. Management never treated any cast members unequally. They always did just as much work as the rest of us. It was always a fun day at work.