Pros: travel, autonomy, my team, extensive amount of knowledge gained, benefits, work from home, expenses reimbursed, co-workers, work culture
Cons: ambiguity, training, tuition reimbursement, outsourced, advancement
My career at Disney Consumer Products as a Client Services Manager through Mosaic has to be by far the most educational career I have had thus far. I was blessed with a great Team. My Team and I got along very well and were recognized by the VP of Client Services as, "the most analytically inclined" group throughout a company of 10,000+ employees.
This – more... career was very dynamic and entailed a little bit of everything, such as; marketing, merchandising, analysis, innovation, auditing, and market research. I was the liaison between our client, Disney (including sales and brand), the distributors (my accounts - i.e. Fry's Electronics), other outsourced companies (Ingram and Alta resources), and our internal operations and field teams. I did everything from writing visit instructions to the merchandisers to research and summarize competitive data for the EVP of Product Management at Disney. I travelled 2-3 times each quarter to meet with Disney Sales Managers, Buyers at Meijer and other accounts and our own internal field team and merchandisers.
There were deadlines that needed to be met on a daily basis. Some responsibilities with deadlines included; writing, posting and correcting call reports, store visit instructions, merchandising summaries, DVD/Blu-ray by retailer by store orders, visit specific documents (i.e. planograms, trait files, etc), special data analysis, quarterly business reviews, submitting our expenses and much more. On top of all of this, we had to visit stores and ensure Disney was properly displayed by our merchandisers and audit call reports to ensure Disney brand is properly represented.
I also managed the inventories of Disney brand displays in over 1,200 stores nationwide. And, was responsible for overall retail executions needs and special projects. Drove cross-functional teams in multiple corporate and brand initiatives to achieve objectives including DVD and Blu-ray new releases, store resets, test market management, and supply chain management.
My favorite part was researching everything and anything as well as the extensive amount of knowledge I have gained. I started as an Excel beginner and now I am an Expert from hands-on work. I also enjoyed all of the data analysis, travelling, and freedom we were given to suggest innovative and cost saving ideas. I had a voice and was encouraged to use it. – less