Disney Cruise Line Employee Reviews

Found 154 reviews matching the search
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Fun Work Environment
Greeter (Former Employee) –  Orlando, FLAugust 16, 2017
Fun place to Work.the staff was Happy. Learned how to provide excellent guest service.the most enjoyable part was the guest... everyone was happy and excited about arriving to orlando and going on a Disney Cruise.
Pros
The Benefits/work enironment
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Great place to work and also time with your family
Resort Associate (Former Employee) –  Celebration, FLAugust 15, 2017
This good was the best and job due to many factors. Training and advancement was always available. The cast members were always willing to jump in and lend a hand if needed. Great insurance benefits, pensions plans and 401k.
Pros
Free cruises and WDW park benefits
Cons
Did not run into any worth mentioning
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Great company
Crew Service Assistant Manager (Former Employee) –  Los Angeles, CAAugust 4, 2017
Great experience and management always encourages you to learn as much as you can since they offer many opportunities to grow within the ship.

The only con about working on a ship is that you have no life. You spend all day working with no days off.
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A fun and happy place to work.
Housekeeper (Current Employee) –  Port Canaveral, FLJuly 30, 2017
We are working on a daily basis onboard a disney cruise line ship. Some are working in the day and some are night shifts. The main duty is to keep and maintain the cleanliness and high standard of sanitation all the time. Its a pleasure to work with a reputated company like disney.
Pros
Free food, accomodation, allowance
Cons
Healthcare, breaks, seminars and trainings
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Fun place to work
Cruise Vacation Planner (Current Employee) –  Celebration, FLJuly 25, 2017
Working at the Disney Cruise Line is an amazing experience. The team is very friendly, the management team is very organized and constantly getting feedback on your performance and the best part the benefits.
Workplace culture is all about the mouse, you must love Disney to work there.
The hardest part of the job is the system they use to measure your performance, is not too flexible and when they listen to your calls the expectations are very high. you have to be always right on track or moving ahead, another difficult part to work there is getting use to the schedules. they have cast members with a lot of seniority like 30 and 25 years with the company getting the best shifts , and the new cast members will never be able to compete with that.
Another thing is that if you are a FT employee overtime is mandatory during busy times.
the most enjoyable part is when you get to see Mickey and his friends at work :)
Pros
Work at home
Cons
metrics and schedules
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Demanding workplace with travel opportunities
Merchandiser (Current Employee) –  Orlando, FLJuly 14, 2017
Never a day off, you'll be working every day of your contract for upwards of 10 hours a day, 70+ hours a week (depending on your role). There are those on board who really work hard to ensure a positive working culture with regular events taking place to ensure a work/life seperation. The hardest and most challenging part will be the constant work schedule but the most rewarding part is always going to be the people that make it great - for use of a better description "you're all in the same boat, after all!"

It is what you make of it!
Pros
Food is provided, very minimal expenses, work benefits, Disney experience!
Cons
long hours, demanding work, sometimes repetitive itineraries
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Not recomended
General ship wide technician (Former Employee) –  Port Canaveral, FLJuly 12, 2017
Ship life is different than any other way of life. Everything is about positive attitude and if you don't have one at all times than you are looked down on. Management is not supportive and likes to keep you out of the loop of things and only tell you what you need to know, not the information that wil help you do your job better. worst experience.
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Guest logistics
Office Manager (Former Employee) –  Miami, FLJune 22, 2017
What can I say working for Disney Cruise Lines was such an amazing experience. Typical day at work will be smooth flow of passengers entering the port and through team work operations were successful. Management were always attentive to their employees needs. Workplace environment was magical like everything Disney.
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Extraordinary Place to work
Asst Chef de Cuisine (Former Employee) –  Orlando, FLJune 20, 2017
It was a great experience working with Disney Cruise Lines . It has lots of training sessions for yhe development of the cast members . Management is excellent and always well planned and organised , learned the way to organise the work and get better and continuous good results. Fun filled place for the kids to travel. Keeps you always motivated and happy. Lots of activities for cast members to make feel at home .
Pros
Good working and living conditions for Cast members
Cons
Leave Policy
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Very busy call center
Reservation Agent (Former Employee) –  Celebration, FLJune 18, 2017
Receive inbound calls, Sell cruise vacations, Disney park tickets, Resourt, and Car rental packages when applicable. Management was only interested in the bottom line. the coworkers were friendly. the hardest part of the job is the shift bid. If you are new to Disney you will always get the worst hours. During the busy season around February and March to around May or June you will work 6 days a week including weekends. they offer you an early release (ER) if the phones are slow but don't take it too often because it will count against you. the most enjoyable part of the job was the perks like discounted cruise tickets, free cruise during the training process etc...
Pros
Perks, Working for Disney, Friendly people
Cons
Shift Bids, Only Seniority counts
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es buena
Asisten Bar tender and bar Servis (Former Employee) –  estados unidos orlandoJune 17, 2017
es una buena empresa en cuanto a estabilidad laboral
Cons
hay descanso
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Green enviornament to work
DCDP BAKER (Former Employee) –  USAJune 13, 2017
Dcl takes care of there crew very well, allways supporting for your needs, only problem is you are away from your family and floating on top of the sea water.
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La mejor filosofía empresarial.
Recreation hostess (Former Employee) –  Orlando, FLMay 26, 2017
Disney es una gran empresa, jamas tendría algo negativo que decir, detrás de un sueno por estar ahi y después vivirlo fue la mejor experiencia laboral, disney university te explica como ser felizy transmitirla en tu lugar de trabajo, y yo lo hice.

Dia a dia aprendes cosas nuevas, Disney esta enfocado a familias, diversion, niños, simplemente tienes que sonreir!

La direccion en el barco es muy organizada, siempre estan dispuestos a ayudarte, de la mejor manera y a enseñarte.

La parte mas dificil fue el cuidado que debes de tener con el lenguaje corporal, Disney cuida mucho su imagen y comportamiento de sus empleados.
Lo que no me gusto, habia reglas muy exigentes, y a veces no sabes si algo que tu pienses que esta bien sea prohibido.
Pros
Exelente ambiente laboral
Cons
.
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Provide excellent Guest Service
Guest Services Manager (Current Employee) –  Orlando, FLMay 25, 2017
A typical day at work is for me 10-11 hours every day answering guest questions, replying for all the requests and handling difficult guest situations. I learned how to provide excellent guest service with giving accurate information in a kindly manner which creates the happiness for our guests.
The management is very structured, cooperative.
The hardest part of the job is sometimes handling the different guests and meet all of their expectations.
The most enjoyable part of the job is making a magical experience for the guests and give them a lifetime memory.
Pros
Free food, accomodation, 2 months off
Cons
Short breaks
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muy bueno
ATENCION AL CLIENTE (Former Employee) –  usaMay 22, 2017
Excelente ambiente de trabajo. Muy buen trato con los trabajadores. Incentivos etc.
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Fun place
Cook1/cdp (Current Employee) –  Port Canaveral, FLMay 19, 2017
Very nice company to work with nice environment great coworkers dedicated team guest expectations always exceeds its great place to work one of the best places I've work
Pros
Access to food all day comfortable living conditions
Cons
Healthcare
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Great company to work for, I learned alot and really raised my own bar by learning DCL standards.
Entertainer (Former Employee) –  Cape CanaveralMay 8, 2017
In some ways dcl lacks heart towards th crew.
Sleeping conditions were very poor & at times meals were so bad that it lowered ovarall moral among the crew.
Pros
Free room, board & travel.
Cons
Very long hours and busted beds.
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Amazing
Assistant Crew Officer (Former Employee) –  Orlando, FLMay 1, 2017
Ships are very very well maintained. Friendly crew and management.
Safety is the main focus. Atmosphere is very welcoming to new comers. Ships are great ports of call and gives you great time to enjoy.
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Great job, must love people
Youth Counselor (Former Employee) –  Port Canaveral, FLApril 21, 2017
I loved my job with Disney Cruise Line! The hours are long, and don't expect a day off for 4-6 months. However, you will still have plenty of free time to enjoy the cruise lifestyle during your contract.
Pros
Fun, travel, and experience
Cons
Small living quarters
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very good
Room Service Attendant or Assistant Server (Former Employee) –  Lake Buena Vista, FLMarch 29, 2017
Enjoying my work smileing with the guest,I learned to get along well with people from all over the world,Management is very strict but very good all so,The hardest part of the job is meating guest expectation,the most enjoyable part of the job is making the guest fell special very happy and want to come back again and again,give them that magical moment
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Overall rating

4.4
Based on 183 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
4.1
Job Security/Advancement
4.0
Management
4.0
Culture
4.4