Cast Member Lead (Former Employee), Florence, KY – January 25, 2014
Pros: disney product, customers, store lingo, employees
Started as a Part time Seasonal employee. Within a month, I was promoted to Lead. The product was fun, and I enjoyed the children and playing with them. The opening and closing of the store was exciting, the reports were challenging at first, but became easier. I created a more improved way of doing them. This job was the best!
QA Tester (Former Employee), Pasadena, CA – March 3, 2015
Pros: a relaxed, yet productive work environment. great staff. great co-workers. free lunches
Cons: none that i can think of
Disney Store, inc is a leading source for merchandise based after one of the world's greatest intellectual properties. Being a part of their Quality Assurance department has been a great learning experience and a place to communicate our efforts as well as making new friends.
Seasonal Sales Associate (Former Employee), Elmhurst, NY – February 24, 2015
Cons: sometimes no lunch breaks
Stocking the merchandise, interacting with the guest and children. Very fun environment even though it was a workplace. Hardest part of the job was reaching the top shelves with kids running everywhere. I loved the job because I was a very fun and magical place.
Sales Representative (Former Employee), Las Vegas, NV – February 1, 2015
Pros: fun, friendly environment
Cons: if part-time you only get 15 of break, not to much hours to work in holidays
Is like being a kid again. I cleaned the store, greet customer and sometimes cashier. The co-workers where all very friendly and kind, and were always very helpful and patient while training. The hardest will be stocking but it was fun at the same time.
Cast Member (Current Employee), Houston, TX – January 29, 2015
Pros: fun workplace, fun guests
Cons: very little hours for part time positions
Fun place to work. Day to day tasks are greeting guests with Disney magic bringing the park feel to them. I've learned how to fold a many t-shirts! haha. The management and co workers are all nice and upbeat people to be around. The hardest part of the job is staying engaged with the guests. Most guests love browsing the store on their own peacefully, but management loves to have employees contact them regardless so that can become a bit awkward and challenging as a employee. The most enjoyable part of the job is seeing the face on kids and parents light up when they step inside.
Great enviornment and all around fun place to work.
Cast Member (Current Employee), San Francisco, CA – January 29, 2015
Pros: sneak peeks as to whats coming out next before anyone else
A typical day at work can be very busy, between the happiest guest on earth and our continuous visits from around the globe you do get well versed in what people come in looking for. I lern to be patient with possible language hurdles but as a cast member you have great support from your management team as well.
Sales Associate/Customer Service (Former Employee), Elizabeth, NJ – January 8, 2015
A typical day at disney was making sure to do the grand opening. Then tending to the magical guests. I learned how to ring and to returns and exchanges. I learned how to properly do shipment. I learned how to make a store look presentable. The Management and my co-workers were amazing people. I've even learned things with each of them. The hardest part of the job was trying to always be happy. The most enjoyable part was watching everyone who came into the store enjoy themselves with the memories of what we all grew up watching.
Store Manager (Former Employee), Metro north, than Independence Center – December 26, 2014
Pros: working for mickey mouse
Cons: stores closed
Open store, walk floor to see what needs to be filled, receive shipment, process it and fill floor. Make schedules and assign areas for cast members to work, work with guests. Had certain areas that were inventoried on daily bases. Conference calls, recruited, trained in my store for the other stores. I learned how to delegate. Best company to work for. Nothing hard about job. Just working in that magical atmosphere.
Team Member, Danielle Wrobler (Former Employee), Woodbridge, VA – December 10, 2014
A typical day at work involves a lot of smiles. Walking in the employees greet you and also in the back. After clocking in, I would go to the floor and find out what the day's plans were and what needed to be done throughout the store. The co-workers were all enthusiastic and filled with excitement. The hardest part about the job was not fully being able to give each and every customer their wishes about merchandise and questions they had. But the most enjoyable part is being able to fulfill the customers requests.
Costumer Service Representative (Current Employee), Las Vegas, NV – November 15, 2014
As an employee we had to communicate and help the customer, which is something that i enjoy, i learned how to talk to kids in the finniest way and that the customer is always the best part of the customer service. The management and my co-workers were an other good part, they would help you all the time and you won't notice who is the manager or who would be an other guest service worker, the reason is because everyone is happy doing what they all do and nobody will let you down.
Store Manager (Former Employee), Charleston, WV – November 6, 2014
Pros: interacting with customers
Cons: the closing of our establishment
I WAS RESPONSIBLE FOR OVERSEEING A $1.5 MILLION DOLLAR RETAIL ESTABLISHMENT. MY RESPONSIBILITIES INCLUDED TRAINING A STAFF OF 2 ASSISTANT MANAGERS, A KEY HOLDER AND 20+ PART TIME EMPLOYEES. CUSTOMER SERVICE WAS OUR PRIMARY GOAL. MY RESPONSIBILITIES ALSO INCLUDED MAINTAINING INVENTORY SUPPLIES, CORRECTING ERRORS, MAINTAINING PAYROLL, AND KEEPING OUR SALES FLOOR PROPERLY STOCKED.