Pros: excellent advancement and growth within the company
Cons: salary is well below average cost of living is difficult based of company salary
Provide Support to front-line cast members, coordinators, and managers to effectively solve Guest and cast situations while maintaining and monitoring in-bound and out-bound calls. Responsible for selling & blocking resort rooms, including Magical Gatherings and Groups, to maximize room inventory. Monitor room inventory status and partner with housekeeping to achieve 100% clean and ready rooms for Checking in Guests. Partner with other departments, within and outside resorts, to communicate and solve all problems effectively Recover guest challenges, providing solutions by upholding the Disney Service Basics and creating Magical Moments Sell theme park tickets, and book Dining, Recreation, and Tour Reservations for guests, using Walt Disney world Applications Provide guests with information and activities regarding the Walt Disney World Resort and surrounding areas Train new cast members in the front and back office roles, including Front Desk Cashier, Lobby Concierge, and Operations Support. I never had any hard times working for disney we all work together as a team. My cast members are like family i loved them all and i still keep in touch with them. My managers are always there for support and guidence they encourage you to work hard and set your standards and goals high. "Nothing but the best" is what they would always say. I enjoyed ever minute of ever secound of my day i work between 40 to 80 hrs. a week. My career never fealt like i was working i felt like i was on a vacation. Every day i would wake up excited to go back and help make a Guests dreams come true. working for disney has been the greatest exsperiance of my life and i enjoyed every part of it.