Pros: working with knowledgeable staff
Cons: no pay raises
Once, clocked in I immediately get and sort my paperwork while logging on to my computer. Once logged on I'd check my emails and begin checking status on my overnight shipments and my second day shipments from the previous day. I'd answer the e-mails that required my direct attention. Start making phone calls gathering information for the sales reps and customers who required immediate attention. Once that obligation is fulfilled along with answering phones, giving out status, I am also entering information in the computer as related to my shipments i.e p.o.d's etc. Rates, quotes, dispatching, and troubleshooting. I learned the value of contribution and being appreciated. For the most part we had a great manager who was willing to assist as needed. I had co-workers that I was very fond of and we were a great team.The hardest part of the job was delivering bad news to the Sales agent and customer about their freight. The most enjoyable part of the job is when the freight arrived on time without exceptions and everyone was happy.