Sales Inspector and Pest Service Technician, Charlottesville, VA - January 31, 2017
Worked with this company for years. I was great at it, and we were a great team until Don left. Unfortunately the manager that was hired after that was incompetent, and fussed at all of us on our route about using too much pesticide, although we had more experience than him and we KNEW how to safely service our customers. After customers began to complain and Dodson began to lost accounts, because of his ignorance, and because he was going "cheap" and micromanaging our use of materials to undercut the competition, he blamed us, those with a route. Truly, someone at the Dodson Head Office, should be taking a close look at this guy. Charlottesville is in trouble. We are a small community, and many of my old customers complain about the current service whenever I see them. Most have left Dodson. It's sad that one manager could lost such a great team because of his incompetence and failure to understand pesticide application and good customer service.