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Dollar Bank
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38 reviews

Dollar Bank Employer Reviews

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Nice place to work
Branch Manager (Current Employee), Independence, OHJanuary 23, 2015
Pros: work environment
Cons: long hours and pay
Loved working for Dollar. Had a wonderful time there.
Long hours and short staffing was an issue. pay was an
issue. It was too low compared to other Banks.
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One of the best
Customer Service Associate (Current Employee), Washington, PANovember 17, 2014
Pros: great atmosphere, benefits
Cons: only located in pa and oh
I really enjoy working at Dollar Bank, there is almost nothing bad to say about the company. The people I work with are great, there's a lot of interoffice communication and when calling the different departments you rarely find anyone that seems like they don't want to help you. I love working here, the only problem is that they are only located in PA and OH and I'm looking to move somewhere else.
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Good Place To Work
Senior Auditor (Current Employee), Canton, OHSeptember 27, 2014
Very stable. Very flexible. Advancement is slow but you can retire comfortably from this place if you stick around.
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Fun workplace little compensation
Personal Banker (Current Employee), Rocky River, OHSeptember 4, 2014
Love the people i work with but undervaled based on pay. Can be stressful and the hardest part is making ends meet with the low compensation.
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Easy work, decent pay, prepare to stagnate
Staff Internal Auditor (Former Employee), Pittsburgh, PAAugust 4, 2014
Pros: low stress, easy hours, laid back
Cons: no upward mobility
Great people to work with, and it is a very low stress job. There's no over time and rarely any pressure from management. Moving up in the audit department is nearly impossible though. After 5 years you become senior, then you just stop. Great first job out of school though.
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A pleasant work environment
Customer Service Representative (Former Employee), Pittsburgh, PaMay 5, 2014
Working at Dollar was very pleasant. The company has a great focus on customer and customer service without forgetting their employees.
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Highly motivated and productive employee seeking new challenges
Branch Learning Specialist (Current Employee), Cleveland, OhioFebruary 19, 2014
Currently I oversee roughly 40 employees that partake in all avenues of bank training. Whether it be new tellers, customer service associates, or branch managers I am in charge of their development throughout their first 6 months at the bank. On top of training and development I also oversee the banks community financial education program, retail float employees, present at monthly meetings to crowds ranging from 45-100. My favorite part of the position the the public speaking and community involvement.
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Not happy with experience
Customer Service Representative (Former Employee), Pittsburgh, PAFebruary 15, 2014
Rushed training and not given enough time to learn position.
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Great Place
Leadership Development Program (Former Employee), Pittsburgh, PAFebruary 6, 2014
Really worked to engage employees, but I left due to a better offer financially.
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Its ok
Relationship Manager (Current Employee), Pittsburgh, PAFebruary 6, 2014
Pros: family culture
Cons: salary
The expectations are high.
Rewards are low.
Other banks make more for the work they put in,
Yes the job security is high and pressure is low.
However, the incentives are gift cards.
Compared to large cash incentives. In this economy a stable job is important. Cash and income are also important.

every branch and every department are different.
Technology is SO far behind!! They are using DOS programs
and communication is seriously lacking. On hand doesn't know what the other is doing.
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Great place to work.
Control Supervisor (1.5yrs) (Former Employee), Tampa, FLJanuary 19, 2014
Full of challenges only resigned due to moving to Florida. I would recommend working for Dollar Bank if you live in Pittsburgh.
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Overall I enjoyed the work
Administrative Assistant (Former Employee), Pittsburgh, PAJanuary 8, 2014
It was a new experience, appreciative for the opportunity. I learned a lot about corporate America and I will take that new knowledge and flourish in my next work environment.
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Staff Auditor (Former Employee), Pittsburgh, PADecember 9, 2013
Great place work and learn from experienced management but no room to make career advancements.
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Nice People
Customer Service Assistant Float (Current Employee), Cleveland, OHOctober 31, 2013
Schedule only available 1 week at a time and can range anywhere from 7:45am - 7:30pm.
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Fun, friendly work place
Card Services Representative (Former Employee), Pittsburgh, PAOctober 18, 2013
File unauthorized claims, review customer accounts. I learned a lot about the banking industry and what goes into having individual accounts and what to do if there is fraudulent activity. My managers and co-workers were most helpful during my learning process. They made working with Dollar Bank enjoyable. The hardest part of the job was the drive to work and the fact that there was no set schedule.
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Traditional community bank
Back office employee (Current Employee), Pittsburgh, PASeptember 19, 2013
Pros: great work life balance.
There is tremendous job security here but not a lot of opportunity for training to improve your skills or advancement to the next level. It seems that many people are promoted mostly because they have been with the company for a long period of time.
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Good place to ride it out, but that is all.
Operations Manager (Former Employee), Pittsburgh, PASeptember 9, 2013
Pros: short work hours.
Cons: short breaks, low pay comparatively
Safe through rough economic times, has never closed it doors since opening. In general people are ok to work with, but the small size of the company lends itself to a lot of gossip.
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A great place, if your ok with low pay.
Sr Programmer Analyst (Current Employee), Pittsburgh, PAAugust 14, 2013
Pros: job security; health, dental, and vision care; friendly environment
Cons: low pay; lack of 'benefits' outside the norm i.e. no work-from-home
Dollar Bank has a great working environment, and the coworkers all get along. That could be the reason much have the staff have been here for 30+ years. That leads to a feeling of stability and job security.
It is all to common to find that a luncheon has been scheduled for any reason imaginable, with employees pitching in money or bringing food from home to share buffet style with an entire department.
The down side of that is that many work customs are stuck in the "old ways". Anyone below the management level are not allowed to get email outside of their work desktop. No phone, tablet, of BYOD support, unless you make a hard-fought case that it is ABSOLUTELY necessary for you to do your job effectively. Also, the pay scales, at least for the programming department, are so low they do not even register on comparison sites like Indeed.
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They look great on paper; behind the scenes is another story.
CSA (Current Employee), Pittsburgh, PAApril 8, 2013
Pros: job security
Cons: bureaucratic top-down management structure, resistant to change, inability to adapt to technology, poor leadership, conservative corporate culture, an incompetent human resources department, promotions based on merit or qualifications are seldom, and a lack of maturity and professionalism among management.
My experience at Dollar Bank was shocking, most branch level employees and managers have no educational or professional backgrounds in the field of business, have no knowledge or expertise in finance or economics, and lack basic managerial/ leadership qualities.

One thing you will notice immediately there is no room for independent or visionary thinkers and the only employees they seem to retain are ones who place no value on autonomy and possess the ability to blindly follow orders, instructions, and rules or have no other options.

It is a great stepping stone for recent college graduates but not a place to build a career. If you are considering employment or are a new hire my best advice is to keep your ideas to yourself and be prepared for a level of interoffice gossip that puts tween girls to shame.
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Opened 1855, No sub prime lending, well captialized, mutual bank
Assistant Manager (Current Employee), Pittsburgh, PAMarch 9, 2013
Pros: great people work here. less pressure job.
Cons: salary
There is a leadership development program for managers, the training for other positions is really extensive as well. Very ethical company, very conservative company.

Salary could be better. No commission. Not a sales driven company. They will never force sales down your throat.

Most enjoyable part of the job is the people.

About Dollar Bank

Founded in 1855, Dollar Bank serves business and retail customers from more than 60 branches and loan offices in the Pittsburgh – Read more

Dollar Bank Salaries

Service Assistant
$25,000 per year
Administrative Assistant
$26,000 per year
Customer Service Representative
$25,000 per year