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Dollar Bank
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19 reviews

Dollar Bank Employer Reviews

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Compensation/Benefits
Management
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They look great on paper; behind the scenes is another story.
CSA (Current Employee), Pittsburgh, PA – April 8, 2013
Pros: job security
Cons: bureaucratic top-down management structure, resistant to change, inability to adapt to technology, poor leadership, conservative corporate culture, an incompetent human resources department, promotions based on merit or qualifications are seldom, and a lack of maturity and professionalism among management.
My experience at Dollar Bank was shocking, most branch level employees and managers have no educational or professional backgrounds in the field of business, have no knowledge or expertise in finance or economics, and lack basic managerial/ leadership qualities.

One thing you will notice immediately there is no room for independent or visionary thinkers – more... and the only employees they seem to retain are ones who place no value on autonomy and possess the ability to blindly follow orders, instructions, and rules or have no other options.

It is a great stepping stone for recent college graduates but not a place to build a career. If you are considering employment or are a new hire my best advice is to keep your ideas to yourself and be prepared for a level of interoffice gossip that puts tween girls to shame. – less
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Opened 1855, No sub prime lending, well captialized, mutual bank
Assistant Manager (Current Employee), Pittsburgh, PA – March 9, 2013
Pros: great people work here. less pressure job.
Cons: salary
There is a leadership development program for managers, the training for other positions is really extensive as well. Very ethical company, very conservative company.

Salary could be better. No commission. Not a sales driven company. They will never force sales down your throat.

Most enjoyable part of the job is the people.
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Good entry level position
Bank Teller (Current Employee), Pittsburgh, PA – February 26, 2013
Working at Dollar Bank has been a good experience. The company as a whole has a solid set of values and I believe truly offers a good service to the community. Pay is on the low side but there is hardly any pressure to open accounts or perform other various types of selling. Management is fairly well connected to employees but could definitely do more – more... in that area. – less
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Great Bank
Customer Service Representative (Former Employee), Pittsburgh – February 1, 2013
A typical work day:
Cash handling, cutomer service, balancing teller drawer/Atm/vault, finding teller/Atm/branch outages, opening accounts/Cds, safety deposit boxes, loan applications, disbursing loans, answering phones, savings bonds, CTR forms.
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Great place to work
Relationship Manager (Current Employee), Pittsburgh – January 21, 2013
Pros: benefits, hours
Dollar Bank is a great place to work, the amount of responsibilty they entrust in you is something that is truly valued. Dollar Bank also cares very strong about their employees with great benefits.
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Great teamwork we have plenty fun and involve customers
Customer Service Assistant Float (Current Employee), Cleveland, OH – December 22, 2012
Great place to work but right now i am ready to expand my work experience. I want to be given the opportunity to learn new things. I want to grow. We have great teamwork and we are able to communicate with ease and feel comfortable with each other. I get to build relationships with my customers which is a pleasure.
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This company is very tense
Customer Service Assistant (Former Employee), Pittsburgh PA – November 7, 2012
You can feel the tension between employees
Everyone is underpaid
Nobody is happy but nobody does anything about it
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Very Produtive, Business Oriented humorous boss
Administrative Assistant (Former Employee), Pittsburgh, PA – October 30, 2012
I was an administrative assistant for the vice president as well as the assistant vice president. Procured supplies for the company, and processed invoices.
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teller services representative
Teller Service Representative (Former Employee), Pittsburgh, PA – October 23, 2012
The management team was extraordinary and was a very enjoyable job. It allowed me to work closely with the public which is something that I enjoy
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learned alot there and in a good environment
Commercial Loan Administrator (Former Employee), Pittsburgh, PA – October 15, 2012
Pros: work, co-workers
Cons: non
reviewed commercial loan draws, organized administrative end of closings and projects, and proformas. Learned the other side of commerical projects from the lender side. Enjoyed our department andco-workers. The hardest and most enjoyable part of my job was it was a new position so I needed to create it.
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Small Bank - good atmosphere
Corporate Sales Associate/Executive Assistant (Former Employee), Pittsburgh, PA – October 11, 2012
Co-workers were great. Enjoyed working for the Senior Vice President of treasury management.
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Job Security is a plus
Administrative Assistant/ Customer Service (Current Employee), Pittsburgh – September 24, 2012
I feel this is a great place to work, however it is hard to grow in this company. They have people that stick and stay for years and years. Another great positive is if your job is changed they will move you in to a diffrent position.
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Great place to Work
Bank Teller (Former Employee), Cleveland, OH – July 11, 2012
I loved this job hated my managers. Only one of them was nice. My other two managers were rude and obnoxious always having harassing jokes.
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Great place to work!
Customer Service Associate (Former Employee), Ohio – June 19, 2012
Dollar Bank is a wonderful place to work. The best part of the job is the knowledge you gain as well as the support you get from your management staff.
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very educational
Customer Service Assistant (Current Employee), Stow, OH – June 14, 2012
Pros: customer service oriented
Cons: no commission
Dollar Bank included extensive training for this position which allowed one to feel comfortable performing their job with actual customers. Offered very knowledgable supervisors that were very willing to help. The most enjoyable part of the job was meeting new customers on a daily basis and building a rapport with the existing customers.
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Answering inbound calls
Customer Service Representative (Former Employee), pittsburgh,pa – May 5, 2012
Pros: learning more about the bank system
Cons: the different schudale
Giving customer information on there account with the correct verifcation.
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customers were great and some mgmt wonderful too...BUT
Teller (Former Employee), Painesville, OH – May 5, 2012
The support was not there. Constant pressure from manager to do things out of comfort zone to please customers even when it went against policy of "known customers" for id purposes. Branch Support department was anything but! There was a mass exodus of employees after I left and within a very short time, THEY finally decided to look into the problems – more... at that branch....Too bad it took so long! – less
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Great place to start a career.
Mortgage Specialist (Current Employee), Pittsburgh PA – March 21, 2012
Pros: steady work, up to date technology
Cons: compensation is lacking.
Great place and even better people. Everything is up to date when it comes to technology. Co-workers all get along with one another.
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Exceptionally cheap
Senior Programmer Analyst (Former Employee), Pittsburgh, PA – August 30, 2011
Pros: slow paced environment., decent fitness center.
Cons: cheap cheap cheap.
Management is shockingly cheap. Even for a bank. Equipment bought by the bank is almost all used. That is especially true of computers. Even PCs are bought reconditioned. Under staffing can be a problem.
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About Dollar Bank

Founded in 1855, Dollar Bank serves business and retail customers from more than 60 branches and loan offices in the Pittsburgh – Read more