Pros: straightforward tasks, simple shifts, predictable hours, decent products to purchase
Cons: no real benefits, long stocking hours, lack of hours and advancement opportunities, incompetent managment, extremely high turnover
I work at a training store for store managers, so my experience with the company is different than that of regular stores since we are held to a higher standard. However, the shifts I work are pretty typical. I do cashier work throughout the week, which involves me ringing up well over 100 customers in 4-6 hours while also trying to balance cleaning – more... duties, and assist with paperwork at the end of the night. Management tends to be incompetent to a degree, but most regular shifts go by pretty smoothly despite the fact that regular cashiers can't even void out items or change prices on their own if necessary for customers.
Stocking shifts are another story altogether. I do not know how the stocking shifts go at other locations, but based on my experiences stocking chemical products at the training store, the job is quite rough. There are strict time limits that employees are forced to try to uphold while stocking and customer concerns, spills, bad packaging practices (ironically, the worst packaging issues have been with brand-name products), and terrible loading practices (the folks in the distribution centers tend to throw items on rolltainers without caring about how fragile some items are or without trying to balance them, and this leads to many boxes just toppling over, sometimes even hurting me in the process) just make that issue even worse. The stocking shifts are long and I usually am drenched in sweat by the end of them, with my clothing covered in cardboard, cleaning powders, and soap from bottles that burst open in their boxes during packaging, arrangement, and shipping.
Corporate tends to breathe down the necks of everybody in the store, and the tight grip they try to keep on the store managers trickles down to the bottom level. There is very little peace in the company overall and turnover is quite high due to this. Management is often incompetent and managers are frequently replaced.
The equipment we are given to use is outdated and it often fails on us. This includes everything from computers, cash registers, and card scanners to brooms and dustpans. We are required to use the cheapest products we sell for cleaning, though we are able to at least write those off for store use and do not have to pay for them.
The backroom doubles as a break room and is filthy, with dead roaches and other insects being quite a common sight. Thankfully, our stock room is separate from the backroom, but that doesn't help very much.
Benefits are rather disappointing. Employees receive no employee discount outside of an occasional coupon that comes down from corporate. We are told instead that "Dollar General is already a discount store." As far as I know, there are no sick days or vacation days given to anybody below management.
The job is much easier than previous jobs I've had, though, and since there are no warranties or rewards plans or company credit cards to deal with, employees aren't required to try to force as many unwanted services at their customers. Even though the job is quite stressful, with management always pressuring the employees to either break rules or go faster than they are physically capable of doing, it is relatively straightforward. – less