former store manager (Former Employee), pittsburgh, pa – October 23, 2014
Pros: great retail environment, could be a fun job
Cons: very small payroll budget, hard to keep sales associates since they are all part time and min wage, no work life balance, fragile business model, micro managing
As a sales associate or lead this is an ok min wage job. As an assistant its a lot of work for a small pay. As a store manager it can become a nightmare. This company is based on a business model that is so fragile that one or two call offs in a week can send the store spiraling downward. The work load is high and the low staffing and low payroll budget – more... make it hard for the salaried store managers. They micro manage everything in an attempt to make their low budget business model work. As a former store manager I ended up working 60 to 70 hours a week on a 48 hour salary just to keep my head above the water. You are expected to ride your min wage part time employees to get maximum productivity out of them which in turn promotes high turnover and that results in a constant flow of untrained employees in which you are not given any extra payroll to train. In a perfect DG world where all your employees are well trained with open availability and no one ever calls off, the store manager can work a 50 hour work week and have a nice store. Let me assure you with the pay and the hours you will NEVER have a perfect DG world. Who wants to work their butt off for 15 to 20 hours a week, be expected to be available openly and take home $80? Good luck. They took a job I loved and made it into something I couldn't wait to get away from. – less
sale associate (Former Employee), Harrah, OK – October 23, 2014
A typical day way me either being on register checking out customers or me stocking all the selves of merchandise. I also would unload tots that had merchandise for the front end. I learned everyday to be patient with people and help them out as much as possible. My co workers were good. I cant really say there was a absolute hard part about my job – more... because I found it all very easy to handle. The most enjoyable part about my job was being able to meet new people and helping them find what ever it was they needed and for them to leave happy. – less
Store Manager (Former Employee), Kansas City, MO – October 23, 2014
Pros: advancement opportunities
Cons: long hours
A typical work day for me is opening the store at 7:30am, walking the store and making notes of what tasks need to be completed that day. Opening money counts and beginning til for associate drawers. Doing bank run. Making sure associates are aware of tasks to be completed and completing those tasks. Focusing on customer service while completing daily – more... tasks. Closing the store at 10:15pm.
Learned about how to handle difficult situations and complete daily tasks. Management is a rewarding experience with the right support staff.
The hardest part of my job was having to cover people's shifts when they quit and replacing them quickly. Long hours away from my family.
The most enjoyable part of my job was the customers and their kindness and understanding while short staffed. I enjoyed the job overall. – less
Retail Cashier (Former Employee), O'Fallon, IL – October 22, 2014
I enjoyed working here because it was a neighborhood store and I got to know a lot of the customers. My co-workers were hard working but the management was lacking. The line could be 10 people long but the managers would sit in the back on personal phone calls. There were also questionable practices, such as, "throwing away" merchandise rather than – more... sending it back to the warehouse or donating it. – less
Productive and very busy store. This is the #1 store in this district. I absolutely love the people I work with
Lead sales associate (Current Employee), Oklahoma City, OK – October 22, 2014
Cons: healthcare, as far as direct contact with the public
A typical day at work is working as a team to keep shelves stocked, fronted and faced. Keeping up with the cleaning tasks and providing excellent customer service. I've learned how to read POG and spreadsheets. The hardest part of the job is when we as a team don't work together or communicate with each other. The most enjoyable part of the job is providing – more... excellent customer service. – less