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Dollar Loan Center
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18 reviews

Dollar Loan Center Employer Reviews

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  • Job Work/Life Balance
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Nice.
Store Manager (Former Employee), Salt Lake City, UTNovember 14, 2013
Good place to work, I learn the correct way to talk with the people and make them feel great.
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Overall Experience
Loan Processor (Current Employee), Las Vegas, NVSeptember 18, 2013
Pros: get off early off sundays
Cons: not enough pay for being bilingual.
Routine never changes make collection calls, payments, sale prepaid mastercard we offer. Co-workers are very helpful when your in need of help. Good environment to work in. Customer service to the T.
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It was okay.
Loan Processor (Former Employee), Reno, NVAugust 28, 2013
Pros: schedules, hours, laid back environment, office setting, interacting with customers.
Cons: management, management.
Overall this company was great to work for at first, but then a lot started to change. I think management had a lot to work on, but instead of fixing errors a lot of finger pointing went on. I didn't get along with one of the regional managers and she intimidated the heck outta me! How can anyone work with someone breathing down their neck like that? – more... Not me! She had some weird vendetta against me from the moment I walked foot into my first day. I mean, I know a lot of people say "I don't know why she didn't like me." I really didn't. The employees overall were a lot of fun, the job was really easy and laid back, the hours and days off were great. But at the end of my rope with this company I hated going to work, I was exhausted with having to deal with power trips, and my voice wasn't being heard. Would I go back given the chance? No. – less
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Okay Job
LOAN PROCESSOR (Former Employee), Las Vegas, NVMay 27, 2013
I had to do a lot of overtime because we were always short staffed in our office. I was pregnant and if I hadn't been maybe I would have minded as much. But, if we got to much overtime our manager would feel the heat and would force us to take longer lunches or come in later so they wouldn't have to hear about it later. It was just all over the place. – more... But an okay job. – less
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Fun work place, also doing something different, my favorite job of all
Loan Processor (Former Employee), West Valley CityApril 25, 2013
A typical day at work is processing customers loans. You get to meet new people face to face and over the phone. You would handle cash, go over contracts. You are not doing to same thing over and over again. Management was very dependable, any issues you had or even just to see how your day was. I can definitely say that the management was great. Co-workers – more... was easy to work with and get along with. No problems in that area. The most enjoyable part of the job was processing the loan. – less
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worst job I've had in my whole life.
security (Former Employee), ca, nv, ut, sdMarch 30, 2013
Cons: everything
There is nothing good whatsoever about working for this company whatsoever. No breaks, improper pay, managament in disarray, corporate incompetence, no supplies, hostile and unsecure work environment just to name a few problems going on there. As someone said before (and this fits accordingly), call this place DLB for Don't Look Back -as a consumer – more... or an employee. – less
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Fun and laid back work environment.
Loan Processor (Former Employee), Las Vegas, NVMarch 4, 2013
Pros: leniency, laid back.
Cons: you would get shorter lunches throughout the week if you worked saturday
The schedule is pretty much set with Sundays off as well as another day of the week. I was always able to view my schedule a month in advance so I never had any surprises. I was always able to request days off in advance and within reasonable time. My manager was always laid back and fairly lenient, as long as your job was done at the end of the day. – more... This job was not one that requires much supervision, so it would not be ideal for anyone that needs micro management. Overall, this job was great and I enjoyed my experience there. – less
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Made you feel like even if you worked extra hard to prove yourself, it still was not good enough
Store Manager (Former Employee), Salt Lake City, UTFebruary 27, 2013
I definitely learned what I wanted which was to dig deeper into the process of loan applications, and what the next steps were when it came to approving/processing loans. The most enjoyable part of the job was knowing that I was able to help individuals when they needed it most, being able to train and help others succeed and the people I worked with. – more... The hardest part of the job was having to to feel on a day to day basis that my job was in jeopardy. – less
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A good chance to interact with many different people
Assistant Manager (Former Employee), Las Vegas, NVFebruary 21, 2013
Pros: good health and profit sharing
Cons: high turn over percentage
A typical day at work is to interact with customers during trying financial hardships . I learned that money management is necessary within a business as well as in a personal household. When is comes to management it is important that management stand by its written ploicies. A excellent team management style is to stand by the policy established by – more... its own organization, back any directions they gave regardless if it was in error, and treat employees as they would like to be treated, with dignity and respect. Co-workers should give a fulls day pay for a full days work. The hardest part of the job was having to infrom a customer that we were unable to give them a loan. The mort enjoyable part of the job was telling a customer that they have been approved for a short term loan. – less
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Motivating music and positive work environment
Loan Processing Manager (Former Employee), La Verne, CAFebruary 7, 2013
Pros: relaxing work environment, music
We would come in and instantly get motivated to start work. Customers would come in and we would help them by educating them on what we offered and process their loan applications. We had an opportunity to have fun and laugh with our customers and make them feel special. The company supplied water and a refrigerator for us for our food. On slow days – more... we would walk around to the local businesses and pass out flyers, pens and other marketing material. – less
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Only thing good Christmas party
Asst Manager (Current Employee), Las VegasJanuary 30, 2013
Cons: health care success, pay success, staff are all related and is all about politics
A typical day would be manager would come in and instead of start the job will go on the phone and start gossiping. Living behind the work to the Assistant Manager,working 10+ hr a day to get a job done and for them not to appreciate not cool. but better yet that manager would get the credit for doing it. But if there is a situations or a problem going – more... on manager would point finger on the assistant manager.You have to be the Best Friend with your Manager and District Manager oh and don't forget u have to go out with them in order to get a better position. – less
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Horrible
Loan Processor (Current Employee), CaliforniaJanuary 8, 2013
A typical day at work-Not knowing what to do because they never trained you.
What I learned-This company is dysfunctional.
Management-They have young people with no sort of professional business skill. Rolling of the eyes, back talking, sarcasm and no since of direction. They need HELP!
Co-workers-really good people.
Hardest part of the job-going in – more... everyday.
Most enjoyable part-knowing other co-workers felt the same about this company and how horrible they run the business. – less
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Beware
Loan Processor,Manager, Marketing All Thy above (Former Employee), Las Vegas/California/UtahJanuary 7, 2013
Cons: no breaks, long 10hr days, no customers, horrible management, no training etc
I was working for the company for a while and knew I got into something really bad from the start. The company doesn't provide proper training, if you are looking for something that is stable and not all over the place don't work here. The first week you will start to notice all the negatives about DLC. The management has to be the worst and the only – more... reason I say this is because they have no experience with managing stores or employees, not at all business profesional. Most of the stores are run by 1 or 2 employees with little to no experiences at all. Things are always constantly changing and not for the better, you are constantly being told you did something wrong but of course because you were never told in the first place on how to do it.
They over work employees, you are doing more then you are actually told, have them show you the physical paper of your job description!!!
My co-workers were the best, I've met some amazing people and that was probably the only highlight of this job. I never would take the time to actually write about a job I worked for but I figured people should know the truth. Don't be fulled by the management here, they are good liars and they will make you think that things will get better IT WON'T and it HASN'T not the way they are going and how they treat their employees. YOU are most likely well over qualified to work for this place and you should look else where. – less
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Nice management
Loan Processor (Former Employee), Las Vegas, NVOctober 3, 2012
Days wnt by very fast. All questions and concerns were answered in a timely manner. My co-workers were very helpful. I hated to leave the job on a daily basis. You couldn't help but to love the customers!
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They Should call this place DLB=DON'T LOOK BACK
Loan Processor/Supervisor/Manager (Former Employee), N/ASeptember 19, 2012
Pros: great christmas party, that's it.
Cons: no breaks, horrible pay, unorganized, negative atmosphere.
What I've learned was all in one week of work, no need to try and make the company look good you will find out for yourself. DYSFUNCTIONAL working environment, for management well nothings being managed, policies are being broken, employee guidelines...what guidelines! and no proper training. Don't expect yourself to grow with this company, unless you – more... want to spend years working hard with horrible pay to prove you are to good for this place anyways. DON'T LOOK BACK. – less
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The best job ever
Branch Manager (Former Employee), Las Vegas, NVSeptember 14, 2012
This was by far the best job I've ever had. The company really takes care of their employees. I moved up quickly through the company and they compensate you very well.
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Unorganized and unprofessional work place
Loan Processor (Former Employee), Reno, NVOctober 12, 2011
Cons: poor scheduling
Poor communication of policies. Loan Processors are not promoted with equal opportunity. Managers do not follow acceptable and professional policies with customers and employees.