Pros: Easy to move up, Cross Training, Many locations
Cons: Unfair compensation, Limited to no benefits, broken promises, bad hiring, tiring
I was with the company for 6+ years beginning as an insider and eventually advancing to an MIT (assistant manager) position also acting as a delivery driver..
Overall, the ability to advance is wonderful and always available however turnover is pretty high. I had been attempting to be a GM for many years however due to the fact that I was still in college my boss thought it best I didn't advance. I felt I was being treated very unfairly at points when it came to compensation. There was a male employee that had the same skill level and experience I did getting paid a quarter more than myself and also in school who got promoted to a GM despite my persistence. Before my departure, I was the longest running MIT but I was getting paid nearly a whole dollar less than the other managers, one manager was getting paid $11 while I was making only 9.75/hr.
In addition, Domino's promotes people who have no idea what they're doing. They hired a GM with only a month of experience which led me to having to step in while she got trained to do the job I was doing for her.
My grandmother died while I was employed leading me to miss a week of work (over 40+ scheduled hours) and I couldn't get compensated for it at all despite the corporate handbook stating entitlements to bereavement, I was told that because my location was franchised I couldn't get any benefits. Eventually I was told I was going to get half of my time paid in benefits but they never followed through. Even though I was a full time, long term employee I didn't get ANY benefits besides a week of paid vacation (based on – more... your average hours) that they required you to take all at once and not in pieces.
In addition to fair compensation; PAY YOUR DRIVERS FAIRLY. Domino's will pay drivers min wage while they're IN the store however when clocked out on deliveries they get paid significantly less (sometimes $4/hr). They also pay per delivery but the more deliveries you take at once the less you will get compensated and if you take 3 at a time, you don't get paid that extra bonus. – less