Doral Bank Employer Reviews

Cash Custodian assigned all kinds of monetary transaction, tabulated and conducting large corporate deposits, credit cards locally and internationally. Custodian of manager checks. Assist the Head Cashier in balancing of ATM and Vault and its total Straighten day, drafting and preparation of minutes of meetings biweekly.

good work environment, a lot of work to be a bank at the forefront in terms of processes, different challenges, structure, security and constant training of personnel for the proper performance

A typical day of work: Im in charge of 23 employees who perform different tasks within the unit post closing, I have to promote a positive work environment – more... and make sure that they have all the necessary tools every day so they can performs the process correctly. Attend several meetings daily and make sure I carry out management instructions and vice President.
What I learned about management is that I act as a coach first than an experts because each day I learn something new about regulations and investor guidelines.
My co-workers respect the kind of person I am I try to act as if I'm reasoning through the problem with the person, learning as I go. I never just give an answer. I want employees to develop confidence in creating answers for themselves.
I try to encourage my employees to help find the solution. I like being able to lead my team, but I want to know that they are working to help solve problems as well. I like to think that by involving my staff in questions and problems that arise in the department, I am teaching them how to be effective leaders.

The hardest part of the job:
the part most strong from my work achieve problematic employees to understand the importance of the activity they have in charge, that these employees are not receptive to the changes...so far I have achieved this goal

The most enjoyable part of my job:
Achieve”strong” or satisfactory ranking results in audits – less

Skip Tracing department, excellent team work, my job was very fun and interesting because I was looking for people who had account with us but we didn't have any phone numbers or address of them because the clients might change it, we usually worked under pressure making and answering calls but giving a great service to our customers

I learned a lot here in the banking universe and used to my best in every fact of life.

I can describe my work as the solution to the problems at Doral since Service Desk was the conduit to all the problems of the technology area that was the day typical in doral.Learning to lead and be proactive in my work, acted roll of supervisor with 9 employees learned to listen and understand it, to work under pressure and work very hard to always – more... giving mile extra.Managing all processes and procedures managed to reach excellence and continuous improvement of the service desk.What more I liked my job was to help people, see continuous improvement of my technical and projects. – less

a typical day at work are the 15th and 30th of each month for each call received complaints from customers who can not make their mortgage payments when appropriate because they have to meet other debts.I 've learned from my work experience is to listen and understand our customers in order to help them. I managed to handle situations without pressure – more... and stress. Maintaining a positive attitude, be very willing to work hard. In this way I managed to solve problems, and with the belief that the customer is the most important. Both my colleagues and I were focused on achieving results, our priority was to meet the business needs with dynamic and efficient and we are always ready to work on new challenges, I prefer to work in team goals are met quickly and effectively. The hardest part in the work is to comply with all requirements of all customers. The most enjoyable part of my job is that every day is offered new alternatives to help customers in their difficult situations. – less

• Ability to work independently and find alternatives
and best solutions to protect the Bank and reduce
the loss possibility
• Selection of personnel and assignment of the right person for the right job
• Analyst personal and corporate financial statements
• Full knowledge of credit and compliance policies and rulings
• Ability to manage law firms handling – more... the legal cases mainly for collection via execution of collateral – less

Good bank, customer serviceds oriented. As an employee you needed to show your skills. Your weekly schedule depends on your "numbers and statistic". The manager will change every few years, and the supervisors every year. I loved working with customers, that was the best part of my job.

Knowledge of all products and services offered in a bank.
Cash trace assigned with a larger limit to the other Service Associates.
Signature authority for high level transactions.
Perform customer transactions such as check cashing, deposit and withdrawals, promptly and without errors.
Fills necessary reports such as Fincen 104. (Transactions over $10,000)
Act – more... at Assistant Operation Manager in case of absence and in the tasks corresponding to the closing.
Responsible for Bank principal cash trace (Reserve).
Approaches customer on cross-sell.
Give feedback to the Services Associate. – less

In the current work mostly always want the changes for now. It is a popular thing. Management they don't seem to have banking experience. The best part is the co-workers, without them, there will not exists a tipical day at Doral. The hardest part is that there are no sufficient resources to do all the extreme load of work we have.

I dont have much to say about this instituion, but I have learned a differente culture.

People very professional and with complete knowledge or their job.

Working at Doral Bank help me grow profecionally and personally, I learn how to be a Great Customer Service Representative

it was short the time here due to the oportunity of a better position in a different company, but it was a great expirience to work in this type of envionment of always working under pressure and constantly doing productive work dutties. A great expirience for my own knowlage and productivity in life as well.

I liked working there, my boss was good and the overall environment was friendly.