Find companies:
Dotster
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
3 reviews

Dotster Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great atmosphere. All departments are friendly, great managers and leads!
Technical Support Representative (Former Employee), Vancouver, WAJanuary 23, 2014
I've never worked for a more organized and healthy company. A typical day at work was stress free. Leads were extremely helpful.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun work environment, Critical issues with everything else.
Chat Sales Representative (Former Employee), Vancouver, WASeptember 4, 2012
Pros: beer cart friday
Cons: incompetent management, incompetent tech support, inadequate tools to perform job, inadequate training for product knowledge.
Inadequate system for Chat Sales. The Tracking system to see how much in sales you have does not work, the sale is visible in the customers account but does not get attributed to you most of the time. Reasons given for this were: Cookies not tracking from customers browser, customer chatted on one browser and processed the transaction from another browser, – more... customer using incognito mode or in-private browsing, website experienced an error while order processed (typically a 500 error), examples of failed "conversions" (or sales that processed but were not attributed) that were passed up to management to correct went unresolved. The great majority of chats were customers looking for technical support instead of purchasing services because the support line reps would simply not perform their duties and would ultimately hang up on the customers. – less

About Dotster

With nearly three million Internet domains, Dotster is one of the largest ICANN-accredited domain name registrars in the world. – Read more