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4 reviews

Dotster Employer Reviews

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Good place to work.
Customer Care Agent (Former Employee), Vancouver, WADecember 18, 2014
Unfortunately, they've moved their office to Phoenix, AZ.
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Statistic run workplace
Tier I Technician (Former Employee), Vancouver, WAMarch 24, 2014
Pros: a sense of accomplishment most days.
Cons: you are a robot.
I originally began working at dotster because the main focus was the customers and quality of service. after 3 months management took a 180 degree turn and completely went based on statisics, and no longer emphasized quality. a typical day at work is being called "customer support" when in reality you are just a cog/body in a seat, and if you are not – more... up to the statistics requirements, even though you are generating more business and happy customers you will be fired. Management is uncaring and cold, and non-responsive to requests/needs of employees. other employees are team oriented, and helpful, including the network admin staff, who you occasionally speak to regarding issues for customers. the hardest part of the job is being a drone. the most enjoyable part is resolving problems and swaping tips with co-workers. – less
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Great atmosphere. All departments are friendly, great managers and leads!
Technical Support Representative (Former Employee), Vancouver, WAJanuary 23, 2014
I've never worked for a more organized and healthy company. A typical day at work was stress free. Leads were extremely helpful.

About Dotster

With nearly three million Internet domains, Dotster is one of the largest ICANN-accredited domain name registrars in the world. – Read more