Doubletree Hotel Employer Reviews

A typical day would start with a 9am meeting of all Department head to discuss the day ahead. I would then have a small meeting with my staff to discuss the groups or customers checking in.

My day start with bank deposits , change for all hotel cashiers , AR , AP .
Helped my co workers with their work problems
the most enjoyable part is getting all the work done and still can help others too

A typical day included working on any maintenance area of public housing units, doing handyman work as well as preparing all common areas for federal inspection process. My day included limited supervision because different tasks were assigned to each worker and the day was distributed between these tasks. At the Doubletree Hotel, my day included setting – more...  up for the events and serving all clients, and then cleaning up after the event is over. – less

too much favortism.certain people like the boss likes to walk with her head up dont like to speak

The start of the day was to open the house.the staff was great some of them I had manage at another hotel.My boss at the time was great.I enjoyed the staff most of all all over the hotel.

I come in gather all information that 1st shift needs to relay pertaining to groups, special needs for guest and any system updates that need to be preform before the start of the shift.

Since Ive been there I have learn how to manage my time wisely, how to engage customers, and work together as a team to achieve the companies goals and create a friendly – more...  and positive environment.

The hardest part of the job is learning not to take anything personal pertaining to the guest that come and stay with us. Sometimes they can be very rude or even non approachable at times but you have to understand that one its part of the job and 2 try to "Wow" them meaning try to see if there's anything in your power that you can do to make there stay more rewarding, pleasant, and enjoyable. Learning how to do that can be rewarding to you as the employee and to them as well because your trying to leave an expression that today was not my best day but these guys are trying to make me feel better and that's whats counts. – less

It was a good job for me to start out in. They work well with me when i was in school.The only thing I did not like was when it got slow I did not have many hours.

Working in the ladies department was a pleasure. It was very busy but we all worked hard to keep order in the store and assist customers as well as other departments.

A typical day at work is making sure the customer enjoy there day whether it's a meeting, wedding, staying at the hotel or eating at
Porter's. I learned that a (smile) can really make a person day.
Our management staff work along with the employees. I don't feel that any job is hard when you doing something you enjoy. The most enjoyable part of the – more...  job is meeting new people and watch them leave happy each time they visit. Watching our GM gettting out of her heels and working in laundry or even ours sales manager's. How each department work where ever needed that's how we do it doubletree by hilton in collinsville, Illinois. – less

Great place to learn genuine customer service. Down-to-earth service unlike other hotel brands that may act "stuffy". Communication and teamwork are practiced daily and apparent reasons for this property's customer service success. Co-workers care about their jobs and care for each other. The hardest part is dealing with specific guests. Although challenging – more...  this will help you develop problem solving skills and develop a strength in customer service. An interesting part about the job is the wide variety of guests who make the job fulfilling and interesting. – less

taking care of the customer, management trained and I learn alot, the hardest part of the job was making sure all the guest was tooking care of if it was crowded, the most enjoyable part was a guest telling me thank for good customer service.

not able to grow in hotel as was said.People worry more about Bonses than people.This in last year not before.Change for the worse

housekeeping rooms about 16 rooms a day
decent pay
good co workers
good work schedule

Going to work every morning to assign the girls their rooms can be somewhat a big problem but I get it done. We just became a Double Tree so we have new ways at doing things and the room att are having a hard time adjusting.We have some that only do 16 check outs and some that only do 32 stay overs.We have a program that the more rooms the girls do – more...  the more money in the pay check at the end of the week.Some like some do not.But I think its great and I learned to do payroll,budget,schedule,inventory,The hardest part of the job is waiting for the girls to finish because The inspection of the rooms and how many they did for the day cant go into the computer until we have the total hours they worked.If the girls work o.t and do less rooms then assign the do not get the extra room pay.We tell them the more you do in the time you have to go home the more you get paid.The girls work hard and I help them when needed. – less

It was a good experience working at the Double Tree. Helping and directing guest are some of the things i enjoyed working there.

iwork linecook prepcook banquet work with other cook in the line

Tended laundering machines to clean articles, such as rags, wiping clothes, work clothes, bed sheets and towels, Loaded articles into washer and added specified amount of detergent, soap, and other cleaning agents. Folded and placed item in appropriate storage bin.

helping out customer with there live process while they'll be with our company my job is to make there stay a wonderful and as comfortable as possible.

DoubleTree hotel gave me to feeling that they didn't care about me. Just an employee that was replaceable. Also, no insurance to part-timers.

My entire customer service background stems from working in the hotel industry. Meeting new people from all over the globe and the warm atmosphere is truly worth going to work.