Server, Busser, Barista (Former Employee) – Portland, OR – May 17, 2016
I love this job but due to other priorites in life I had lost my position and generally moved on communication was highly important management was enjoyable as well as co-workers who made everything fun.. the hardest part at the time was multi-tasking in many different departments at the same time most enjoyable were getting tips and other compensation benefits of doing a swell job. This employer also gave advancements as well as in knowledge about the classy life and how important it was to give guest satisfaction to everyone
Guest Service Representative (Current Employee) – Chesterfield, MO – May 12, 2016
To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Answer inquires pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. Accounts for all cash and make deposits in accordance with hotel and company policies. Communicate effectively with other front office and hotel departments
Guest Service Agent (Current Employee) – Tarrytown, NY – May 5, 2016
For the most part no day is the same. There are daily tasks that have to get done, but the people we welcome daily are all very different. I've learned to be patient with every type of person in the work environment, and outside guests. How to accommodate and cater to every kind type of need. My favorite part is what I've acquired form the hospitality industry. Personality means everything. You have to be charismatic, understanding, patient, willing to bend over backwards to make a guest feel that his or her stay was a pleasurable one. The worst part about it is dealing with and seeing favoritism from the managers to other employees.
Terrible place to work and would recommend to no one.
Front Office Manager (Former Employee) – Schenectady, NY – April 23, 2016
The management of this company is not organized at all. They play favorites and will take their word no matter what the actual situation is. They are quick to fire very hard workers. But love to keep people that have stolen from the company. Everything a company should do, this company does the opposite.
Line cook AM (Former Employee) – Denver, CO – April 19, 2016
Good equipment, Management is good. Assistant management not so much. Co-workers unbelievably unprofessional. Higher pay co workers have a snobbish attitude towards everyone except customers or managers. Hardest part of the job is memorizing the menu because it is quite large. The most enjoyable part of work is how stable it is. You will learn team work and patience here. They have a lot of rules sort of like school. (exits, entrance, parking).
Sales Manager (Former Employee) – Springfield, IL – April 18, 2016
The pay is awful, and they will work you to death. Don't expect there to be any support from supervisor, you are on your own with the constant threat of being fired. The location I worked at was a corporate managed property, it made things difficult to get anything accomplished.
Front Desk Clerk (Former Employee) – Downers Grove, IL – April 14, 2016
Poor management, terrible human resource person and a work environment equal to what one could only describe as S**T! To be honest the only reason to work there is insurance. This is a union hotel and your provided, because of the union, very good benefits. Other than what I just said, AVOID this poorly run, terrible Doubletree!