Job Title: Assistant Manager
Department: Transfer & Conversion - Bulk Transfers(loans)
Reports To: Vice President of T&C
Assist management in various capacities in order to effectively and efficiently convert loans from new clients. Ensure that all transfers are converted in compliance with Respa. Supervise the project Managers responsible for daily operations of mortgage servicing transfers for our clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
To assure a smooth transfer from client to DMI.
Prepare and present to clients DMI's policies and transfer requirements.
Multi tasking numerous transfers to ensure all deadlines are obtained.
Provide for continuous improvement to department and DMI policies and procedures.
Work with Client Service in client related issues.
Establish and maintain project procedures, processes, organization, tools, and standards.
Manage preparation of project documentation.
Provide project status reports and statistics that summarize decisions, issues, actions and status of projects.
Act as liaison between internal departments, clients and vendors to ensure positive communication.
Responsible for all reporting functions to upper management.
Training of staff, discipline issues, performance reviews.
Performs all other responsibilities and duties deemed necessary
3 -5 years’ experience, supervisory/management experience in mortgage banking or servicing; in addition, project management experience is desireable
Project Manager, knowledge of Fidelity. Strong communication, interpersonal and organization skill required. Ability to handle multiple tasks effectively
Bachelor's Degree or equivalent
PC, Data Entry and Organization Skills
All levels of organization
Clients, Attorneys, Vendors