Cashier/Hostess at The Festival Buffet (Former Employee) – Dover, DE – June 20, 2014
Dover Downs is a fantastic place to work--if you are hired as full time in any other department other than Food & Beverage. In my experience, as a part time employee (depending on who you know), I received zero benefits (which means even if you have a doctor's note for absences they are unexcused), terrible shifts (closing until 11:00 PM and back in at 6:45 the next morning), 1.5% pay increases ($0.12 per year--hardly anything considering a gallon of gas can go up three times that much overnight), and I often didn't receive my work schedule for the next week until the day before (with children and a working spouse, this makes it next to impossible to plan your life). However, my managers were nice and most of the time willing to work with you (as long as company policy wasn't violated too terribly), but the drawback is if the manager knows someone personally outside of work, that person will always get the better shift/day off/ etc. Also, the majority of the managers would discipline/coach/yell at employees in front of customers and other co workers which is a complete violation. I worked there for over a year and had one Saturday off (which had to be requested). The hardest part of the job is being there knowing you are making peanuts and listening to co-workers complain about it not being a "real job". Also, it is hard to work for a company knowing there is no room for advancement (obviously if there is no room for full time status, there is no room for a truly upwards career movement--within the F&B department). The most enjoyable part of the job is the occasionallymore... nice customer that manages to give complements despite the obvious tension and fun loving coworkers (which eventually we weren't allowed to talk to each other either). Employees receive a 50% discount on food in their employee lounge and three other food outlets. Also, if you ever become pregnant, In F&B, there is no promise your job will be held for you because you are a Part Time employee. So all in all, do not take a part time food and beverage position (unless you personally know the manager, supervisor, director). Hold out for a guaranteed full time position in any other department but F&B--in a full time situation DD is THE place to work in DE.less
50% discount on most food items
zero benefits as part time employee, favoritism, terrible shifts, terrible uniforms, terrible management (although they are great at being friends with you)
Guest Room Attendant (Current Employee) – Dover, DE – June 12, 2017
The pay is not equivalent to the amount of work you do. I've worked there for a number of years and have yet to make more than $9 an hr. There is no room for advancement in this dept. Half of the supervisors no longer care about the cleanliness of the rooms which sucks. I don't advise anyone to work in that dept. or stay at the hotel.
Security Officer (Former Employee) – Dover, DE – June 8, 2017
Management do not know how to talk to their employees underneath them and there was a lot of discrimination going on in my former department. Which is one of the many reasons why they cannot keep officers on top of lack of pay and favoritism
Line Cook/Prep Cook (Current Employee) – Dover, DE – May 3, 2017
The only people in the F&B department of Dover Downs that make any money, besides the upper management or head chefs are the servers. Every week the servers go home with at least double the back of house pay. The line cooks and dishwashers do the hardest work and aren't even paid more than $10 average.
Some good co-workers.
pay, massive turn-over, lack of care from upper management.
Slot Gaming Technician (Former Employee) – Dover, DE – May 2, 2017
No respect for life, not open to new ideas, very closed minded management, seeking to blame others for failures. Stuck in the mud management, not moving forward and into the modern world of both company ideas as well as life management. Looking for same, stork type individuals who are easily intimidated and walk with their head down. If you step out of the box, they feel threatened. If you have a new idea, they stomp on it instead of embracing it. Management is high-minded, egotistical and have no life as a result of having a more secure feeling staying in the work environment vs. experiencing life through action and adventure.
Food is discounted and 8 hour day including lunch.
Server/Bartender (Former Employee) – Dover, DE – January 25, 2017
Dover Downs can be a fun place to work, the customers for the most part are awesome. I worked various hours many times staying late when other servers wanted to leave early. Unfortunately, I have to give management a bad review. When dealing with internal issues, they fail to effectively solve the problem. The lack of integrity is a growing issue. They continue to hire people with poor work ethics.
Bartender/Server (Former Employee) – Dover, DE – December 19, 2016
The managers don't seem to know what they are doing. In my whole time of working there, there was favoritism. HR office wont take care of harassment issues in the work place. The income was the only thing that kept me there.
Harness Horse Race Security Officer (Former Employee) – Dover, DE – October 25, 2016
clock in get the keys to unlock the security room and security gate booth, sign in an go to the booth at the gate.Set up at the booth for the day.Start signing in the horse riders, owners,groomers,ect .
utility porter (Former Employee) – Dover, DE – October 15, 2016
dover downs inc. was an aweful place to work, we were mistreated in wages and benefits. staff was friendly for the most part, but we were understaff almost all the time. I learned how to cope with stressful situations better, how to work effectively with my coworkers in order to get the job done. still though, it could have been a better experience.
Banquets & Buffet Server (Former Employee) – Dover, DE – May 18, 2016
Very great work place and overall good experience. There were always workers and managers available to help aid with a smooth work experience. Everyone worked together as a team to achieve our goals and making the customers happy with the experience at our establishment.
Pantry Cook/Cashier (Current Employee) – Dover, DE – April 19, 2016
It is very unprofessional and the coworkers are terribly rude. Management do not care about the staff. There is a high turn-over rate and the hardest part of the job is walking on egg shells around the managers.