DR. DENTAL Employee Reviews

Found 21 reviews matching the search
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Stay away
Front End Staff (Former Employee) –  MassachusettsApril 19, 2017
No structure from management. They want to compete with the big boys but they are not ready yet. "Director" is not hands on and not a leader. No appreciation for team members. Compliance standards are a joke. Training? What training?.....
Pros
Doctor's, bonus (if office does well)
Cons
benefit cost, structure, lack of leaders
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fun job, great place to work
Dental Assistant (Former Employee) –  Norwalk, CTApril 6, 2017
fun job, great place to workI loved the staff, very professional management team and great benefits. I was a floater for the company and loved it. I have no regrets
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unorganized
Front Desk Receptionist (Former Employee) –  San Antonio, TXApril 4, 2017
The company is nice overall but very unorganized no real management around when an issue came up had to go through five people to get an answer and that was if they answered their emails or phone. they gave you the manager position but not the salary to go with it.
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Horrible!
Front Desk Receptionist (Former Employee) –  Bristol, CTMarch 18, 2017
Terrible management, terrible coworkers, and terrible place!!!
This place will make you so miserable, they lie to their patients and force you to book a full schedule for next day.
This place actually made me scared to work at another dental office.
If you love yourself, do not work here!
Pros
Doctors are nice
Cons
everything!
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Productive, very fast pace workplace
Front Desk Coordinator (Former Employee) –  Haverhill, MAFebruary 7, 2017
At Dr. Dental i was taught to multi task while having conversations on the telephone. It was a very enjoyable place to work in, the location also was great. Business is great especially in the location it was in. What i most enjoyed about this job was how organized their system was.
Pros
Free lunches often
Cons
short breaks
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Horrible Place
Receptionist (Former Employee) –  Hamden, CTJanuary 24, 2017
Unprofessional employees and management, they do not train you properly, they pressure you to call the same clients day after day, all day long to book for the next day, as well as lie to patients about what they really need just to make extra money in their paychecks. Management cares nothing for their employees, once you become useless to them, they toss you out like yesterdays garbage. If you have a concern, don't expect to hear from upper management, they care little for you unless your a fan favorite.
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Horrible Place to work
Front Desk Receptionist (Former Employee) –  MassachusettsDecember 14, 2016
They will train you with no experience, but will leave you flat after 1 week in the front handling all the pressure and fast pace. Unprofessional employees and managers, they do not train you properly, they pressure you to call people all day long to book for the next day, as well as lie to patients about what they really need just to make extra money in their paychecks. If you have a concern, don't expect to hear from the higher up.
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n/a
Dental Assistant (Former Employee) –  New Haven, CTDecember 1, 2016
n/a... needs better management and a lack of staff.. the dr. are great just needs more help.. I love the dental field the hardest part was closing the business without proper items needed
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Like any other chain you'll work for
Dental Assistant (Former Employee) –  Lowell, MANovember 14, 2016
Good place to get some experience if you're straight out of school but the ridiculously fast pace of this place will have you running away crying. Definitely not the place for someone who's easily stressed out. Doctors as well as other staff change like the seasons and the pay typically isn't very good unless you've stuck it out for many years (god bless you if you do).
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This place SUCKS
Receptionist (Former Employee) –  Springfield, MAOctober 18, 2016
They make you work like 2 or 3 days for free they demand you to fill up the schedule for the next day so pretty much your calling ppl all day yet the job description says receptionist not telemarketing. They want you to lie to patients about date and time appointments... flat out don't waste your time ...
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Liars
Receptionist (Former Employee) –  West Hartford, CTJuly 6, 2016
These people will make you lie about appointments to clients so they can get them in sooner. They make you work for free on top of it. And the best part is that manager in west hartford she is so rude and unprofessional. Im good i pass.
Pros
Nothing
Cons
Everything and being a liar!!!
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Would not recommend..
front desk (Former Employee) –  CTJanuary 7, 2016
There system is completly off set, they expect you to build an entire schedule for the dr for the next day. Yes, 15+ appointments for the next day. With the management being no help. Managers put a lot of pressure on you, criticize, etc. I would never work for company again..
Pros
Overtime
Cons
You don't leave at a certain time, have to build a schedule for next day, no guidance, no time for lunch unless your working all day
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Ok place
Front office (Current Employee) –  springfield maMay 21, 2015
the company is highly busy the interview process is great youll get called for a work interview youll complete plenty of work for free non paid. And yes its real work and live with clients. Your asked to lie to consumers about appointment dates and time to bring them into the office. Not a good view for any consumer if they knew the truth. Overall somewhat a good deal if everyone was honest with consumers.
Pros
Free Dental
Cons
poor management
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Great costumer service
Manager (Former Employee) –  Stratford, CTFebruary 18, 2015
It is a location where costumer are guaranteed excellent customer service. Unfortunately, it's location does not allow for heavy and necessary traffic. A typical day at work for me consisted of treatment planning patients, making sure that the schedule was full allowing the doctors to be productive and overseeing a team filled with energetic, and hardworking employees.
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good company
Operations Manager (Former Employee) –  Danbury, CTFebruary 5, 2015
dental office I dont want to say anyhting else thank you very mcuh for asking .jjjjjkkkkkkkkkkkkkkkkk

Why are you guys asking about my company please remoce this feature
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Student Dental hygienist
Clinical Intern (Former Employee) –  Fones school of Dental HygieneAugust 13, 2014
Wonderful education
Great experience
Pretty amazing instructors
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Dr. Dental
Front Desk Coordinator (Former Employee) –  Haverhill, MAJuly 21, 2013
Provide excellent customer service, answer phone calls, reminder calls to patients, called to verify insurances such as Mass health BCBS, schedule appointments and file charts.
The hardest part of my job was calling insurances and getting through to them and getting in touch with patients.
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Good work hours
Receptionist (Former Employee) –  Hamden, CTJuly 15, 2013
Good Hours for women with small children in school.
I dont want to say anything else
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nice office set up
DA (Temp) (Former Employee) –  West Hartford, CTNovember 7, 2012
busy, over booked. learn i cannot grow with this practice. some co workers are team players. hardest part was contacting management. i enjoyed the doctors,
Pros
nice office and doctors
Cons
management
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An Incredible Company to work for
Dental Assistant, 200 Hour Externship (Former Employee) –  East Boston, MAOctober 2, 2012
Loved every minute, The work environment is beneficial and I learned a great deal with the wonderful doctors.
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Overall rating

2.9
Based on 24 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
2.8
Job Security/Advancement
2.5
Management
2.3
Culture
2.9