Dressbarn is a fulfilling opportunity for anyone looking for part-time or full-time employment
Pros: meeting and getting to know customers
Cons: short lunch breaks after working 9 hour shifts
A typical day consisted of helping customers make decisions on career, casual, or social event attire. Dressbarn carries women's clothing sizes 4-24 and many of our customers were uncertain about her true size. Much of the workday involved sharing words of encouragement, providing positive feedback, and giving honest opinions to customers while helping her make apparel choices.
What I learned, during my time at Dressbarn, is the importance of being diplomatic when approaching customers struggling with negative body image issues. At least 70% of our customers would seek my assistance, simply because they knew I would be honest, yet tactful in helping them make their selections.
When I was promoted to assistant management, I was able to share my experience with fellow sales associates by helping them overcome the fear of rejection. There was one sales associate, in particular, who would rather continue her tasks and miss opportunities to sell merchandise because she was afraid to approach customers. By coaching and sharing that it only takes 20 seconds to overcome this fear, she became more confident in herself and achieved higher sales goals. To this day, she still remembers 20 seconds of courage and thanks me for being such an encouragement
The hardest part of the job was leaving due to unforeseen circumstances taking place in my personal life. Although the door is still open for me to return to Dressbarn, I am choosing a different path that will allow me to utilize my skills to help another organization reach their goals.
The most enjoyable part of the job was the relationships I established with customers over the past couple of years. These relationships continue to this day, despite my need to resign. The management, staff, and customers all understood my situation and fully supported my decision.