Customer Service Representative (Former Employee) – Mesa, AZ – May 23, 2017
Appears if the management likes you your job and additional help will be top priority. Hard to transfer to another department if your supervisor does not like you. Otherwise the pay and benefits are okay.
break rooms nice-amenitites good
management needs more training on their people skills
Accounts Payable Representative (Current Employee) – Mesa, AZ – April 13, 2017
The drivetime corporate office in East Mesa is a pretty good place to work, it is not like other places where there are no windows and you have to high walls in cubicles. This facility is fairly open air and has some character to it. The job environment is pretty cool, most of the supervisors and managers are cool people are tend to be very helpful when you have a problem.
Database Developer (Current Employee) – Tempe, AZ – April 12, 2017
The company's overall culture is fun and exciting. They have a ping-pong table, X-box One, and the teammates have fun games and nick knacks on their desks. However, they are also very driven and results oriented.
Individual store staff and management were great. The senior management treated employees and customers very poorly. Nothing was done to their expectations. Store managers were verbally abused in front of entire staff.
N/A (Former Employee) – Tempe, AZ – March 27, 2017
Great workplace culture and really good environment to learn about a semi-corporate feel. The hardest part is not being able to "move" up, Great opportunity to grow in parallel schemes and learn multitudes part of the business.
Only good if you are right out of college and need experience.
Sales Advisor (Former Employee) – South Bend, IN – March 18, 2017
No work life balance. If a customer comes in as you are leaving, you are not going home. Management will steal sales and give them to their favs. My numbers were in line for advancement, but since I wouldn't lie to customers to close the deal, they started pulling sales from all of us to give to the guy that had no people skills. Put a lot of extra work in to build a team, was one of the original sales advisors to open the store. Year and a half later, cut loose. I knew the analytics were off from the jump. Finally got a good general manager after a year of heck from a horrible, narcissistic manager. It took us that long to get to full staff due to her attitude. Lost a lot of good people that could make the sales with the right closers. I liked most of my co workers and the pay is solid, but I would liken the environment to high school. I got to interact with people from other stores that largely had the same opinion. If you are cool with preying on people who are already in a tough spot, you will excel. The cars are generally in good shape, but we often received poorly inspected vehicles.
Some co workers, occasional free food, decent starting salary.
Most management, so many "changes/improvements" it is detrimental, punished for not selling to people with no money
Sales Manager (Current Employee) – NC – March 16, 2017
This is a company that when you start at and if you have the right management you will enjoy. As long as you don't have a family or a life you will be fine. You will get paid a very good amount of money if you are good and motivated. However, eventually you will see through the fake managers and see that the company doesn't care as much as it used to or should about you. If you are looking for a 1-2 year stop this is the place. Career no, good job yes for a limited time only.
Technician (Former Employee) – Pittsburgh, PA – March 11, 2017
One thing I can say is that the medical is pretty good.
Management really doesn't have any experience with Managing people. Managing work OK, but people skills are seriously lacking. The coworkers are all very nice, and want to see the shop made into something relaxing and fun, but that is all shot down by Management. They don't listen to their employees, they don't care about their personal lives, and they could care less what problems you have working on a car, just push them through and make your numbers. At least that is how I see it, and perception is reality. Processes and training could be improved dramatically, and their Management System could be better and more user friendly. It can be navigated, but it is difficult to find different things.
Management only cares about their numbers and looking good to their bosses.
LOAN ADVISOR (Current Employee) – Fort Worth, TX – March 11, 2017
This is quite a large company. Has many locations with home office being in Arizona. It is all very different in each location. there is a giant disconnect in the entire company. communication is of the up most importance, to your employees and management team. listeningto your employees is important for a healthy and happy work environment.
No strategic plan behind any of Corporates ever changing business plans
Regional Quality Control Manager (Former Employee) – San Antonio, TX – March 10, 2017
No strategic plan behind any of Corporates ever changing business plans. Have do regards to employees in how constant change affects them. Create positions only to eliminate that position several months down the road, YES MONTHS NOT YEARS!
Sales Advisor (Current Employee) – Pittsburgh, PA – March 6, 2017
They will mislead you from day one. Actually, they probably play their employees more than they play their customers. Be aware. This job is long hours and they will continue to take more of your time without paying you for it. I wish I was joking. I am a great worker but I cannot afford repetitive monthly meetings without getting compensated.
the people there (not mgmt)
no work/life balance, customers hate you, the product is barely functional
Auto Mechanic Technician (Former Employee) – Charlotte, NC – March 6, 2017
unhealthy work environment (mental). threatened constantly that you are replaceable. pay good, benefits good. management not so much. constantly changing procedures, very reactive not proactive culture.