Enjoyed working for DS waters. Fun job, great money, and great benefits, but branch management is very bad. He didn't care how far you have to drive to service a customer and he didn't care about D.O.T hours. All he wanted is for you to make him look good while he did nothing but sit at the branch. All the drivers are great and we looked after each other. Route managers are ok. They were Culligan managers before they switched to DS Waters so they didn't know a lot.
Account Executive, Outside Sales (Current Employee) – Atlanta, GA – November 2, 2015
There are some quirks that need to be worked out in the way of middle level management with Sales. I learned a lot of new selling styles and techniques. I learned about what common flaws of most high level sales professionals are and how not to follow the example. I learned to use the style most comfortable to me.
Customer Service Agent (Current Employee) – Flowery Branch, GA – August 25, 2015
Definitely enjoyed working there. There was definitely an air of people looking to give the customers great service. The hardest part of the job was just the fact that due to the high volume of calls we weren't always able to get to our customers as timely as we would like. The most enjoyable part was that everyone was so willing to help if you needed it. I learned a lot about handling different types of accounts and can definitely take that with me into any billing environment going forward.
Route sales (Former Employee) – Charlotte NC – July 31, 2015
They over work you. Management lies. Deceitful. Have gone through a huge lawsuit due to not properly paying employees.
Stay away! Your health is at risk. The turn over rate is high and that should be a red flag for you.
You work until the work is done even if it's after 9pm.... even if you have to work 7 days a week...... even if you have a family emergency, they expect you to finish your work which is overloaded on all employees.
Vendor of Costco signing up new customers for water at the store level. Being a vendor for Costco is very lucrative.
SR COSTCO (Former Employee) – Eugene, Oregon – July 18, 2015
Excellent company to work for and my co-workers are now some of my best friends. The hardest part of the job was the constant standing on the concrete all day long. The most enjoyable part of the job was signing up customers who truly saw the value and the high quality of the our company's water.
Selling a great beneficial water product.
Standing in one spot on concrete not always much fun.
Call Center Customer Service (Former Employee) – Flowery Branch, GA – May 2, 2015
I love working for DS Waters one thing I dislike about is that I've there for 5 years I got 4 different supervisors.....too many changing. Other than that it's a wonderful place to work, close to home and fun place to work.
Customer Service Representative (Former Employee) – Eagle Rock, CA – April 29, 2015
Communicated with prospective customers on the phone throughout my shift. I learned how to communicate with customers that were angry with their service. I spoke to co-workers on breaks or as necessary. The most challenging part of the job was to calm angry customers down. The most enjoyable part of the job was eating at parties co-workers would throw in the office.
Customer Service Representative (Current Employee) – Flowery Branch, GA – April 27, 2015
i love this workplace and hope to find another that can give me competitive salary and for me to be able to help my customers on a daily basis. and have excellent coworkers not only friends but the feeling of family.
everything, working with people and customers on a daily basis