Fun workplace, great supervisors.
Pros: good work environment, steady part-time work.
Cons: not very many opportunities for advancement or full time status. schedules are set, and not flexible. no sick days, vacation days, etc.
Supervisors are great, very down to earth and personable. A relaxed work environment, good coworkers. Hardest part of the job is the crazy customers. Best part of the job is the ease of the position. Not a hard job at all, if you can handle bad calls from crazy customers in different states of the US.