Employee (Former Employee) – Quincy, MA – November 4, 2013
If you're on your last dime this place will do until you find a better job. They like to tell you how well they pay and how great they are. It's all smoke and mirrors. HR, like the CEO, are good at selling the dream but you'll soon learn that it is what it is -a blue collar, bottom of the industry company trying to be more.
The reality is, the pay is low and if they find you can do something well you'll be loaded with more work than you can handle until you loose your mind. The good people leave after a while because they see what it is. In many years I have rarely seen a project go well. The day to day and projects are usually a train wreck so any job satisfaction is unlikely. But you can be sure there'll be another mess coming shortly.
There is very little confidence in the senior staff. People just go along with the show until better things come along.
The only good thing from my experience is the work/life balance. The low pay and BS is secondary if you get to be with the people you love. If that's important to you then this place may work. But if you want to learn, advance, or succeed based on your talents (not favoritism or politics) keep looking. And no, this is not sour grapes. I was one of the favorites but I saw it for what it was as my friends wilted over time.
Senior Software Engineer (Former Employee) – Kansas City, MO – August 16, 2017
Because of outsourcing to Bangkok and India, our associate base is dwindling and stateside associates are jumping ship. Mutual fund recordkeeping process was taken over by dealers. They collapsed accounts into large Omnibus accounts and caused account base to diminish. Hence outsourcing to diminish cost. At one time, DST was a great place to work. The layoffs have caused stress.
Senior Administrative Specialist (Former Employee) – Kansas City, MO – August 16, 2017
I worked in the training dept. The people that I worked with made going to work something I wanted to do. I was able to use my skills to help those I served. My boss was friendly and easy to communicate with. I left because the company started laying off. My job was eliminated.
I used DST Systems as a Control Specialist at Boston Financial
Training Specialist (Former Employee) – Quincy, MA – August 9, 2017
I did not work at DST but used the system to reconcile mutual fund accounts while I worked as a Senior Specialist at Boston Financial. As I worked in the Control Department, more and more of the reconciliation was being done automatically through DST.
Senior Client Relations Specialist (Current Employee) – Kansas City, MO – August 1, 2017
Overall it is an okay company to work for and the company seems as though it is trying to change for the better, but I am not sure who the change is benefitting. I have noticed that over the last couple years it appears that the turnover rate has increased. Associates who have been with the company for 15+ years are venturing to different companies or waiting to be included in the rif. A lot of the technical roles within the company appear to be going offshore as well, leaving less room for domestic job opportunity, creating a disconnect between internal groups, and an increase in mistakes within programs/code. I hope to see future changes that benefit not only the company, but the employees as well.
Mutual Funds and Securities Representative (Current Employee) – Overland Park, KS – July 18, 2017
In order to keep up on service levels DST will suspend lunch breaks. They try to make up for it by buying the employees lunch. Unfortunately, there is no price to be put on time to clear your head and tackle the rest of the day the way you started out. It also interferes with making appointments and taking care of other business matters. DST is a great company I just wish there was a way to keep lunch breaks.
You have a say on what goes into your annual review.
Your lunch break can be suspended even with overtime.
Senior Mutual Fund Representative (Former Employee) – Lawrence, KS – July 17, 2017
Too Fast pasted retirement information, investment information, transfers, investment posting, redemptions, account setup and management of accounts Management could use some work Too stressful some of my co workers, learning pros and cons of investements
Brokerage Associate (Former Employee) – Kansas City, MO – July 13, 2017
Management is very supportive. Great location in the heart of downtown. Terrific opportunities for both new graduates and individuals looking for the next step in their career, including management level options.
Business area that keeps you busy, with all the support needed to complete the issue at hand, if needed.
Customer Service Associate (Former Employee) – Kansas City, MO – July 11, 2017
Sr. Tech Support Specialist was a very rewarding position and most of all the people I worked with made it easy and enjoyable. In this position I was able to get to know Sr. Account Managers, System Managers and Executives.
Customer Service Rep (Former Employee) – Maine – June 27, 2017
The job has lots of training and easy to move up the latter. You are expected to know a lot about IRA and 401ks quickly, and become an expert so when the experts call, you can tell them what to do. It is an odd dynamic.
money is not very good, they move around to depressed areas, even India for cheap labor
Marketing Manager (Current Employee) – Kansas City, MO – June 23, 2017
Good company. Good people. I have enjoyed working here, but the initial training is non-existent, which makes getting up to speed on products and the company difficult. If you can get past that, it is a good place to work.
Customer Service Representative (Former Employee) – Quincy, MA – June 16, 2017
This is a good company, benefits are good, and people are good. Management teams has very little turnover. If you are driven and are looking for a place you can grow as a professional, this is not the place for you. Due to economics times, staffing on different teams is still very tight. A common question you hear management ask, "If staffing wasn't an issue, what would be the ideal state of the team, what task would you own?" After documenting the ideal state, that expectation is then placed on the existing short staffed team. This has impacted moral, and created avoidable risk. Working to thin.