Huge store with lackluster management
Cashier Lead (Former Employee) – San Francisco, CA – July 6, 2017
The time that I worked at DSW was pretty tricky because we were changing a lot of management and retaining managers that, quite frankly, were lazy and useless. Not only did some of these managers just hide in the office, but when the coach you it's not helpful criticism. Aside from the management, the company itself is pretty good. The focus on the rewards program was strong and we were pressured to get sign ups at the register and on the sales floor, which not everyone is good at. I wasn't too bad at it and I didn't feel too pressured or care that much about killing my customers with the pressure to sign up. The company also set up hotlines and services if you needed to report anything like harassment or any kind of misconduct that you'd like to give anonymously which is great. Overall, the job isn't too hard and isn't too bad, just watch out for lazy managers that are fake and aren't friendly!
Discount, Great Healthcare Plan, Open Door Policy, Safe to Say Hotline