A typical day at work consisted of the people who worked CONSTANTLY having to pick up the slack for those who chose to NOT to work.
I learned that, at least at THAT company, that it didn't matter how hard you worked. There was a general sense of favoritism shown to certain members of the so-called "Team". It was proven time and again that those who chose to goof off got more breaks (if you will), than those who actually came to work and did their jobs.
My immediate supervisor was great. She got in there and worked as hard the hardest worker there, as did the manager above her. He could be counted on to help out whenever needed. Now, the account manager, was a joke. For example, the whole team could have seen a problem (any problem), we would bring the problem to his attention, and that's where the "buck" would always stop. Another thing that bothered those of us who worked at night, was the blatant favoritism he showed the people who worked during the day. To my way of thinking, you cannot do that, and expect to have a "harmonious" work environment.
My co-workers were pretty good people. There were a few "bad apples" who made things difficult for the rest of us now and again, But for the most part, I really didn't have many complaints.
More oft than not, a lack of communication between upper management and the employees tended to be the hardest part of the job.
DTZ was contracted to clean the USAA building in Colorado Springs. And to me, the most enjoyable part of the job, tended to be the interaction between myself and some of the USAA employees.
No Micromanagement, benefits
Insufficient pay, poor communication at times, certain workers who didn't work.