Good workers but bad management.
Pros: interacting with customers and other people.
Cons: management tends to be very hostile and rude.
I've worked at three different stores throughout my career at Duane Reade, while the entry level workers IE; cashiers, stock clerks, etc. were polite, friendly and easy to get along with, the Assistant Store Managers and Store Managers with the exception of my first store, were rude, abrasive and hostile.