A typical work day in Duane Reade for a general clerk consisted of register duties. Currency handling, stocking products for customer consumption, answering phone calls in regards to items or concerns, planogram fixtures, and store maintenance. Customer service was a big part of the job.
With this being my first job, I learned a lot about customer service. How to efficiently work a register, stock products, read a planogram diagram and interact with the everyday buying public.
There were no hard parts to working at Duane Reade, all in how you handle your work environment. The most enjoyable part was aiding customers in their needs and my co-worker team.