Engaged all enterprise levels, urgent response, frequent customer contact, organized heavily technical maintenance shop environment
Pros: professional customer engagement, change management friendly, industry leader
Cons: frequent extraodinary measures for product delivery, long hours, distance from home.
Prior experience encompasses over 20 years in General Aviation. Phase maintenance experience comprised of progressive inspections, heavy repairs, and an operations/customer service background collaborating with multiple departments, management, and owner/operators. During which I acquired 8 years supervisory experience as a Lead Technician III, and 12 years as a return to service Quality assurance inspector; I possess an overall commitment to safety, quality, customer service, and training integration. I am skilled with tooling and test equipment, research, publications, and regulatory compliance. Collectively I am adept in coordinated efforts of FAA regulation, Company policy, and OEM engineering essential to facilitate FAA approved aircraft repair.