Department Manager (Current Employee) – Zanesville, OH – September 6, 2016
Upper Management (corporate) has no idea what is needed in stores. Product flows in randomly and there is no consistent merchandise replenishment plan. Advancement can be difficult and they expect way too much out of hourly associates and management based on their compensation
expensive insurance and a company system that was best left in the 90's
Sales Associate (Current Employee) – Meadville, PA – December 17, 2016
I worked with sales. It was fun and interesting for me because I was able to learn more about different products. Engaging and talking with customers helped greatly with my communication skills. The management was great, all the managers were super easy to get along with and it was very well known what was expected of the employees. The hardest part of the job was trying to keep all the customers happy, but the most enjoyable part, was learning more about sales and meeting new people.
It was a fun place to work with a lot of great people. I didn't get to advance as much as I would have liked to. A typical day at work was either a whole day on the cash register or on the floor. I learned a lot about how to talk to people and how to deal with the public in general. Management did a good job for the most part but not when it came to trying to move people around. I was stuck on the register for most of my time there and would have liked to have been moved to more departments for the benefit of learning those departments so i could help a customer more successfully. My co-workers were great. If I ever needed someone to take a shift or switch with me due to an emergency they were always happy to help. The most enjoyable part about my job was the people I worked with.
Assistant Store Manager (Current Employee) – Michigan – June 27, 2016
Dunham's is a great company to work for! I enjoy all of my co-workers. They advance you very quickly if you work hard. What helps you advance with this company is the fact that the district manager is in contact with you every day. They do notice you here, your hard work will never go unnoticed! I was promoted to an ASM within 5 months of starting with them. Benefits are good, 401k and paid sick time and vacation. The only thing they need to improve is the amount of full time employees they have. We need a better payroll budget for stores.
Great working enviroment, good pay, good benefits
Not enough full time positions, not enough payroll hours
Sales Associate (Current Employee) – Burlington, WI – January 14, 2017
Dunham's Sports is a customer-service orientated workplace where the customer is the primary focus. An average day entails assisting the customer in checking out on a register, in their search for desired product(s), and relaying knowledge of the product(s) to them. One of the most important aspects of working in customer service is an engaged and enthusiastic attitude. Maintaining such a behavior teaches the values of patience, understanding, and selflessness. Which, thereby creates friendly and selfless employees who enjoy helping others. However, there are difficulties in working retail. The most difficult task being heavy lifting while unloading and loading freight. Though, for employees who enjoy manual labor such as I, this tends to be the most enjoyable aspect of working at Dunham's Sports.
Manager-provided snacks, friendly managers, and reasonable breaks.
Low-pay at an entry level position, and upset customers.
Sales Associate (Current Employee) – Midland, MI – March 11, 2017
I enjoyed working with my coworkers but the work and store itself is mundane and boring. Dunham's obsession with asking customers to join our "rewards" system is annoying. It isn't a rewards system, its a spamming and coupon email system. The return/exchange process is annoying. You have to ask the customer for their name, address and telephone number and I've never returned an item at another store and had the employee ask me those things. Dunham's offers a "special order" program but I've only been able to special order things 4 times and it was during black Fridays.
If you want to manage the manager this is for you!
Assistant Store Manager (Former Employee) – Columbus, IN – August 6, 2016
Worst employement decision I've ever made wouldn't recommend this store to my enemy! The store is being ran into the ground by a store manager who isn't willing to admit she can't do the job.....the turn over rate is ungodly and the moral in the store is low! There are a few great managers who are leaders and qualified to run the store and are running the show while having their hands ties by a 5ft bully who's clueless! Don't go work at this place!
Cashier (Former Employee) – Aberdeen, SD – September 23, 2016
First off this company sadly needs to get with the times and update their whole system of doing business and learn how to treat their employees better and appreciate the good workers they have, whether at the local or corporate management.Overall I would the company around 2 stars
Department coordinator (Current Employee) – Marysville, OH – October 4, 2016
Dunhams is a very productive place to work. We are constantly doing things and never just sitting around. While you're off the register you are making floor rounds every 10-15 minutes to check on customers to see if they are finding everything okay, you're doing this while putting out any truck that needs to go out on the floor. As you're on the register you are either processing footwear or apparel items. As for myself I am in charge of the clothing it is my job to make sure everyone is tagging the clothes properly while I'm putting out all the new processed clothing.
Store Manager (Former Employee) – Three Rivers, MI – February 10, 2016
Dunham's was great to me for my 10+ years of service. I advanced a few times up the ladder, but resigned to seek new opportunities for a company that has better growth and/or structure.
I loved my fellow co-workers and most of the upper management. Not every company is perfect in terms of getting along with everyone.
The work-life balance isn't the greatest... But that happens at a decent amount of places I suppose.
The job is relatively easy, and is fun as long as you make it fun.
There needs to be better/easier lines of communication with the company when we refer to corporate for answers. Sometimes urgent issues could go days without resolutions because we were waiting for the right person at corporate to respond.
If the company's DC doesn't get itself together soon, it will continue to be the cause of lost employees that are valuable to the company.
Flexible scheduling, good people, nice insurance
Not sound enough structure at corporate level, distribution center needs major overhaul, payroll at each store needs to be increased to help customers better
This company makes sure that their associates and employees have everything that is needed to fulfill their tasks at every shift. I feel comfortable talking with my boss and other associates. It is a fun work environment that allows you to gain more hours as long as you are doing what you are supposed to do.
Great associates and coworkers
No meal breaks or bathroom breaks unless you work a 7 hour shift.
Sales Associate (Former Employee) – Ypsilanti, MI – November 24, 2016
Dunahm's was much frail and error but with the support that you had around would be appreciated. The manager had came and left but the employees remained the same. It was a slow store but it had a good moments. They were really flexible with me because I had school that I also attended. I loved my experience.