Cashier/ Shift Leader (Current Employee) – Ashburn VA – August 19, 2015
During my time working at Dunkin Donuts, I've never felt much loved by the staff and customers. The co-workers are great and the managers are top class. The managers always keep in contact with employees 24/7 and try to give the employees their best preferred schedule.
Only a good job based off of the Manager at your store. Rough to work with a schedule that is constantly being changed each week. A hard job to maintain fulltime when the amount of workers varies constantly with season and working students.
Dunkin Donuts Crew Member (Former Employee) – New London, NH – August 28, 2016
Lack of staff was a hard thing to work around. When I gave them my month and a half notice they repeatedly talked about ow its a bad choice and they are going to be understaffed even more etc... Management would always give out schedules a week in advanced so I was going into the work week Sunday not knowing when I was supposed to work, because they had no schedules to look at or view.
Little to no breaks because the other staff members hogged up free time
I worked the opening shift 4am to 1pm, the location was one of the busiest in town, enjoy fast pace, and working as a team. Customer service is always top priority and I enjoy seeing happy customers become regulars.
Barista (Former Employee) – Park Ridge, IL – August 27, 2016
What makes a job is the team you are working with or for, and this dunkin donuts had no sympathy , no murals, no tact for caring about it employers at all. The manager talked down on me and the other employers, would not reply to messages, wrote you up if you made a mistake. the job was great all in all, but like I said the manager makes a company strive and this manger was not doing that at all.
Cashier (Current Employee) – Beaufort, SC – August 26, 2016
Management is fuzzy, I've been through 4 managers in over a year. Co-workers are lovely, they all work hard at their jobs and all are friendly. A typical day at work consists of making drinks, handling the register, serving and making donuts, and cleaning and restocking the store when your shift is over. The hardest part of the job would be when the store gets a rush and its understaffed. However, this job taught me great customer service skills!
Team member (Former Employee) – Waterville, ME – August 26, 2016
The job only gets worse, management is terrible. (I got sent home for trying to use the bathroom) , as well as coworkers constantly yelling at you and pushing you out of their way. You can do your very best and everyone will only tell you that you aren't good enough and ask way to much of you. The only thing that brought me back to work everyday was the customers
2 free mediam coffes, and 2 free donuts or a free muffin. 50% off everything else
Work 6 hours with no break, after 6 hours, you get a 30 minute unpaid break.
Took orders through the drive thru and over the counter. Made donuts and bagels as needed for the store. Management was nice and so were the coworkers. Hardest part of the job was working alone at times while someone else was busy. Enjoyable parts of the job were dealing with customers.
Crew Member (Former Employee) – Chelsea, MA – August 25, 2016
Working at dunkin donuts was probably one of the most fun experiences I have had at a job. There was a lot of communication and meeting new people, really good place if youre social and dont mind having some rude customers every now and then
networking, growth in customer service, social area
Cashier in Drive-thru (Former Employee) – Concord, NH – August 25, 2016
It is always busy, especially in the morning since we have both front counter and drive-thru. I learned to move fast, listen carefully to order and works in a fast pass environment. the most enjoyable part of the job is the work is easy and we remember our regular customer orders so they don't even have to talk.
Shift Lead (Former Employee) – Ogden, UT – August 24, 2016
I enjoyed it my first year working there, but management got really old after that. I dreaded going into work, and it wasn't a positive environment. They move you up quickly but then stop giving you raises.