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Dunkin' Brands
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944 reviews

Dunkin' Brands Employer Reviews

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Compensation/Benefits
Management
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Productive
Cashier/Cook (Former Employee), Stroudsburg, PA – May 16, 2013
Pros: busy
Cons: not enough hours
Store was always busy the day's went by quickly, enjoyed customers and employees. Management was understandable. Multitask at work, I enjoyed making customers happy and satisfied.
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Lack of professionalism from management
Cashier & Drive-thru (Former Employee), Lewiston, ME – May 16, 2013
Got along with co-workers
Helped me to work on and progess in the area of patience
Looked forward to going to work
Enjoyed all of the customer interaction
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co workers are fun to work with
Crew Member (Current Employee), Queensbury, NY – May 16, 2013
Pros: fun co workers
Cons: some rude customers
Great Place to work, fun co workers, regular customers are friendly.
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Great customers
Cashier (Current Employee), Hamden, CT – May 16, 2013
I have mostly regular customers and its always great to see hem.
I love working with all of my night shift co-workers.
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Poor workplace
Team Member (Former Employee), Statesville, NC – May 16, 2013
The management was unorganized, hostile, and generally a hateful place to work. I would not recommend this place to anyone, any fast food place is better to start your working career.
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Fun place to work.
Crew Member (Former Employee), Hanover Park, IL – May 16, 2013
I was happy with my job but our location has to closed down because of slow business so I had to switch to another job.
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good experience
Shift leader (Former Employee), Queens, NY – May 16, 2013
worked cashier assisted customers fun work environment team work setting.
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Great learning experience!
Assistant Manager (Former Employee), Evanston, IL – May 16, 2013
Working at Dunkin Donuts/Baskin Robbins taught me so much about how to work quickly and efficiently. I learned all about coffee and the different types of coffee drinks as well as the different types of ice cream, sorbet, soft serve, ect. The hardest part of the job was the extremely long lines in the mornings. The most enjoyable part was getting through – more... the long lines with a sense of accomplishment. Knowing that we had worked together to get so many people their breakfast so quickly was very rewarding. – less
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nothing good
Cashier (Former Employee), Hyde Park, MA – May 15, 2013
Pros: na
Cons: na
customer always have the reason no matter what not much to learn management is not very proffecional co wokers are not teeem players dealing whit custermers all day the enjoying part is closing time
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Internship
Operations Manager/Associate (Former Employee), Philadelphia, PA – May 15, 2013
Pros: free lunches, dinner and company car
had fun working at Dunkin learned a lot about the corporate world and the pay was amazing along with time off was the best job i had so far
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Hated it
Restaurant Team Leader (Former Employee), Utica, NY – May 15, 2013
The bosses were stealing money at the oneida square location. didnt give any hours except to their friends. Always police and fights.
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Improves people skills
Store Manager (Former Employee), 1900 Military Road,Niagara Falls, NY 14304 – May 14, 2013
It involves working with many different types of people, always being patient while being fast. I learned more than I could write but in a year I learned so many different ways to do things and become a very efficient worker. I learned that work takes a team, and being a manager means always being ready for mistakes or people to call sick and knowing – more... how to handle those situations. The best part of the job is the moment when you know you everything right. in the little moments where someone smiled because you in the extra work. – less
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Fun atmosphere
Crew/ Manager (Former Employee), Lafayette, LA – May 14, 2013
customer service, manage, made schedules, ordered goods, trained
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positive place
Shift Leader (Former Employee), Bridgeport, CT – May 14, 2013
I Enjoyed Working for Dunkin Donuts i love to help the customers and i love to b at work some times i do feel the place i was working at didnt treat me fairly
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Good Company
Cashier/made coffee/food (Former Employee), Westbrook, CT – May 13, 2013
-had many different tasks
-needed to work fast
-the hardest part of the job was cranky customers
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Friandly Co- workers
Preparation of donuts for daily sales (Current Employee), Manchester, PA – May 13, 2013
Pros: freindly employees
Cons: pay rate
My hours are less then desirable but myday usually goes by fast and very enjoyable.
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Fast paced job with advancement possabilities
Manager (Former Employee), Johnstown, PA – May 13, 2013
Very busy fast paced job with little down time. I learned alot about food management. My co-workers and I had a great relationship and they were easy to work with. The hardest part of the job was learning to xlean and calibrate the machines. The most enjoyable part of the job was face to face time with the customers.
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Ok workplace
FOOD SERVICE WORKER (Former Employee), Shirley, MA – May 13, 2013
Pros: free donuts and coffee
Cons: short breaks
Entry level workplace that supplies a minimum required salary
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Flexible Job
Shift Leader (Current Employee), Vernon, CT – May 13, 2013
Liked working there. It was a good and friendly place. All my co workers were very nice.
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Poduction, stocking and customer service
Shift leader (Current Employee), 2458 Jericho Turnpike New Hyde Park, NY 11040 – May 12, 2013
Pros: free lunch, good co-workers, excellent management
Cons: unpaid breaks
My typical day start early in morning by reviewing overnight shift, then we make donuts for the day, serve customers and take care of store according to needs and demand of productions.
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About Dunkin' Brands

Doughnuts and ice cream make sweet bedfellows at Dunkin' Brands Group. The company is a leading multi-concept quick-service restaurant franchisor – Read more